Manager Payroll Operations

Bandai Namco Toys and Collectibles America•Irvine, CA

3d•Onsite

About The Position

The Manager Payroll Operations is responsible for overseeing all payroll operations across multiple Bandai U.S. entities, ensuring accurate, compliant, and timely payroll processing. This role manages payroll for Bandai Namco Toys & Collectibles America, Bandai Logipal America, and Bandai Namco Holdings America, covering weekly, bi-weekly, and monthly pay cycles. The Payroll Manager collaborates closely with HR, Accounting, and external vendors to maintain data integrity, optimize processes, and provide exceptional service to employees.

Requirements

Integrity & Confidentiality
Analytical Thinking & Accuracy
Customer Service Excellence
Process Improvement Mindset
Cross-Functional Collaboration
Accountability & Ownership
Accuracy – Works with minimal/acceptable error rate; seeks help for problems; pays attention to detail; follows established work procedures; alerts others when preventable problems arise.
Reliability – Consistently dependable in meeting work expectations; good work output; keeps commitments. Maintains an acceptable attendance level.
Judgment – Makes reasonable and defensible decisions based on relevant information.
Loyalty – Keeps confidential company information; follows company policies; seeks management approval when sharing such data; reports violations of company policies to proper management authority.
Communication – Writes and speaks with accuracy and sensitivity; uses proper language, tone, location, medium (in person or via electronic form) and timing when conveying information; and respects different communication styles of individuals with different backgrounds or perspectives.
Bachelor’s degree in related field.
5+ years of progressive payroll experience, with at least 2 years in a lead or supervisory role.
Experience processing payroll across multiple pay frequencies (weekly, bi-weekly, monthly).
Strong understanding of multi-state payroll, wage and hour compliance, and payroll tax regulations.
Experience processing payroll for multiple entities or business units.
Experience with Paycor or similar payroll/HRIS platforms.
Advanced Excel skills (VLOOKUP/XLOOKUP, pivot tables, formulas).
Strong accuracy and attention to detail with excellent analytical skills.
Effective communication skills and high-level customer service orientation.
Able to read both hardcopy and computer-based text.
Ability to work at a computer for extended periods.
Ability to work additional hours during payroll closes, audits, and year-end processing.

Nice To Haves

Experience with expatriate payroll or global mobility programs.
Knowledge of JSOX control requirements and audit documentation.
Experience with HRIS integrations and process automation.

Responsibilities

Manage and process weekly, bi-weekly, and monthly payroll for U.S. employees—including hourly, salaried, temporary, and expatriate employees—across Bandai Namco Toys & Collectibles America, Bandai Logipal America, and Bandai Namco Holdings America.
Ensure payrolls comply with federal, state, and local wage and hour laws, tax regulations, and internal company policies.
Review and approve payroll inputs including new hires, terminations, transfers, promotions, retro payments, bonuses, and commissions.
Maintain accurate payroll records, including garnishments, tax withholdings, benefit deductions, and timekeeping data.
Oversee year-end payroll activities including W-2 processing, taxable fringe reporting, and payroll tax reconciliation.
Support the online administration of our review process, Balance Scorecard, throughout the year to insure on time completion of processes.
Administer Paycor payroll system and related integrations, ensuring data accuracy and smooth system functionality.
Partner with HRIS and IT teams to manage system maintenance, troubleshoot issues, and ensure employee data integrity.
Identify and implement opportunities for automation and workflow improvements within payroll operations.
Prepare payroll, tax, and labor-related reports for HR, Accounting, and senior leadership.
Lead internal payroll audits and maintain documentation supporting JSOX and internal control requirements.
Support external financial audits by providing reconciliations, payroll detail, and supporting documentation.
Serve as the primary contact for employee payroll inquiries, tax questions, and policy interpretation.
Provide timely, accurate, and confidential support to employees and managers.
Assist employees with updates to tax forms, direct deposits, and corrections to timecard entries.
Coordinate payroll-related benefit deductions and reporting, including retirement plans, medical/dental/vision, FSA/HSA, and commuter benefits.
Ensure timely payment and reconciliation of payroll taxes, garnishments, and benefit vendor invoices.
Develop and maintain payroll standard operating procedures and documentation.
Train HR staff on payroll processes, Paycor system functions, and compliance requirements.
Participate in cross-functional projects, compliance updates, and system enhancements impacting payroll.