Manager, Payor Engagement

Sharecare•Atlanta, GA

About The Position

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com. Job Summary: The Manager of Payor Engagement will manage the relationships, internal communication, workflow, progress and completion of Audit Line of Business contracts for Sharecare HDS. This position requires great attention to detail, excellent communication skills, the ability to follow workflow and determine necessary adjustments and be front-facing with external customers. To be successful, one must be flexible, a self-initiator, learn quickly, be organized and display honesty and integrity.

Requirements

College undergraduate degree or equivalent is desired but not required
Highly Proficient in all Microsoft applications including but not limited to Microsoft Excel and PowerPoint
Strong reporting skills
Typing of 50 WPM
Task Prioritization
Ability to work independently and collaboratively as a team member

Nice To Haves

Previous Release of Information (ROI) experience helpful
Healthcare knowledge a plus

Responsibilities

Communicate well with teammates both verbally and via written communication
Operate as the point of contact for any and all assigned customers
Report generation
Communicate and collaborate with sales on customer agreement specifics
Communicate with customer throughout scope of projects including, but not limited to data feed issues, metric achievements, status calls
Track key metrics and performance via provided company tools
Prepare, proof and edit documents and spreadsheets
Serve as a back-up for other job responsibilities as necessary
Financial responsibilities including invoicing and collections related to the Audit Line of Business
Attend and participate in client meetings
Limited travel to meet clients or meetings may be required
Other duties as assigned