Manager, Payments Settlements

8am • Austin, TX

18d

About The Position

We are seeking a detail-oriented and experienced Payment Settlements Manager to join our accounting team. Reporting to the Director of Accounting, the Payment Settlements Manager will have experience in payments revenue, the ability to thrive in a high-growth, fast-paced environment and experience as a people manager. You will be responsible for ensuring that every transaction is accounted for daily through all systems and that the associated funds movement occurs in a controlled and timely environment to the correct designation points. This includes system and bank reconciliations, issue identification and resolution, data analytics, and process engineering products and services offered within settlement.

Requirements

• 5+ years of proven experience in payment processing and settlement
• Working knowledge of payment systems and billing platforms
• Knowledge of different card brands - VISA, Mastercard, AMEX, Discover, etc.- and ACH network
• Excellent analytical and problem-solving skills
• Strong knowledge of payment processing systems and financial compliance standards.
• High proficiency in Excel/Google Sheets
• Proficiency with CRM and ERP systems (e.g., Salesforce, NetSuite, or equivalent).
• Experience working with high volume transactions
• Proficiency in Payment Processing Revenue accounting
• Execution-orientation with a strong adherence to deadlines.
• Ability to analyze complex situations, identify problems, and develop effective solutions.
• Skilled in developing specific goals and plans to prioritize, organize, and accommodate work responsibilities and meet business deadlines.
• Capacity to think ahead, set clear goals, and develop long-term plans to achieve organizational objectives.
• Strong organizational skills and attention to detail
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Responsibilities

• Establish proper oversight for the resolution of transaction discrepancies between institutions, especially in the settlement of digital payments
• Ensure daily reconciliation and cash management functions are done completely and accurately
• Review revenue recognition process for Platform Services
• Prepare and review merchant account balance sheet reconciliations
• Monitor and analyze reconciliation output and KPI’s for decision making purposes
• Contribute critical feedback on client implementations, projects, initiatives, etc. to ensure successful operationalization
• Maintain a deep understanding of the end-to-end payment transaction lifecycle, including system architecture, execution, reconciliation, and error handling.
• Identify, triage, and assist with solutioning payment related incidents with cross functional and external partners.
• Act as an additional safeguard to detect and prevent payment errors and losses.
• Work closely with backend systems to ensure accurate and timely payment processing and reporting.
• Develop and maintain documentation for payment processes and procedures.
• Collaborate with cross-functional teams, including risk, underwriting, sales, operations and backend systems, to ensure efficient and accurate payment operations.
• Assist with audit compliance documentation as necessary.

Benefits

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu , leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed