Analyst Settlements

Independent Electricity System Operator (Ieso)

5d • Hybrid

About The Position

The IESO is committed to ensuring Ontario's electricity system meets the province's needs today and into the future. We are charged with purpose, delivering reliable, affordable, and sustainable electricity for homes, businesses, and communities across the province. We are energized to grow, embracing opportunities to shape the future of a dynamic and evolving energy sector while advancing our careers. We are powered by teamwork, supported by diverse and passionate colleagues who foster respect, celebrate successes, and thrive on shared achievements. At the IESO, it's not just what we do—it's who we are! Our central role includes managing the provincial power grid in real-time, overseeing and evolving Ontario's electricity market, engaging with government, municipalities and Indigenous communities, and planning for Ontario's future electricity needs. Our employees play a key role in driving grid innovation, protecting the system from threats, advancing the province's energy conservation programs, and forecasting and procuring the electricity resources we'll need in the decades to come. This role is a part of the Markets & Reliability business unit. The position is unionzed. The energy sector is rapidly evolving, offering exciting new opportunities for those who want to make a difference. Provide technical and analytical support related to the administration and application of metering, meter data management and settlement services to customers.  Assist in the development and maintenance of appropriate processes, systems and procedures within the Metering, Production and/or Support groups of the Settlement Division and to perform settlement activities for the IESO-Administered Market.

Requirements

• Requires knowledge of electrical theory, power system analysis and control, mathematics and computer sciences to carry out engineering, economic or analytical studies related to the application and performance of metering installations, meter data management and settlement activities. Requires good written and oral communication skills in order to prepare effective reports, process description/user guides, system documentation and to deal effectively with internal and external contacts involved in accomplishing work objectives.
• This knowledge is considered to be normally acquired either through the successful completion of 4 years University education, or by having the equivalent.
• Requires exposure to system and market operations and an understanding of applicable market rules, legislation and practices related to metering, meter data management and settlement activities.
• Requires a good understanding of the electrical utility industry and experience in meter data management and metering systems including applicable regulatory requirements, equipment characteristics, installation and field practices, maintenance practices and loss adjustment methodologies.
• Requires experience to become familiar with the nature of studies and investigations carried out by the different sections and groups of the organization. Requires experience to become familiar with statistical and database software, desktop software applications, various PC-based query and calculation tools and computer system interfaces. Requires further on-the-job experience to become familiar with methods and practices associated with the work functions. Requires experience in providing advice to others including good customer service skills.
• A period of over 4 years and up to and including 6 years is considered necessary to gain this experience.

Responsibilities

• Assist in the development and maintenance of appropriate processes, systems and procedures to support metering, meter registration, meter data management, and/or settlement activities for the IESO-administered market.
• Assist in reviewing the effectiveness of existing processes and contribute to the development and implementation of effectiveness and efficiency improvements, as necessary.
• Provide technical and analytical support to both internal and external customers. Investigate customer inquiries or complaints, or provide support to settlement staff investigating such inquiries or complaints.
• Developing and maintaining the functional specifications for metering installations including site documentation and totalization tables, on-site communication equipment and systems, meter data collection system interfaces and meter data management processes and requirements.
• Tracking and processing document submissions in support of meter registration activities. Analyze and review metering installation proposals, measurement and verification (M&V) plans, commissioning reports and post-installation audit reports to confirm compliance with market rules. Identify non-compliances and communicate these concerns to metering staff, as necessary.
• Maintaining records, work methods, policies and procedures relating to the market rules and legislation. This includes development and maintenance of market manuals, internal settlement guidelines, system documentation, training packages and tracking tools as related to metering, meter registration, meter data management and/or settlement activities.
• Producing user requirements for associated application software, the performance of acceptance testing and the identification of business requirements for hardware. Implement appropriate settlements processes/adjustments applied when data is missing/incorrect, contractual requirements are not met, and/or “ad hoc” situations, at the direction of senior Settlement staff.
• Preparing and analyzing data and information including estimation of meter data, settlement adjustments for notice of disagreements (NODs) and disputes for application to settlement statements, for use in settlement decision-making, to meet corporate financial reporting requirements and as negotiated with other business units or customers.
• Perform other duties as required.

Benefits

• Best-in-class benefits and long-term support in the form of a defined benefit pension plan.
• Work in a dynamic and evolving sector that offers exciting opportunities and the chance to explore new career paths.
• Leadership that values meaningful discussions, welcomes feedback, and prioritizes career development.
• A strong, inclusive culture and a collaborative team environment with a shared passion for impactful work.
• Compensation packages that are regularly reviewed to remain competitive and to best accommodate the diverse needs of our employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level