Manager Patient Financial Services - Physician Billing

Brook Lane • Hagerstown, MD

43d

About The Position

Meritus Health is seeking an experienced Manager of Physician Patient Billing to lead our physician billing operations. This is a high-impact leadership role where you'll oversee billing processes, drive revenue cycle performance, and ensure patients receive a seamless financial experience.

Requirements

• Associate's degree or equivalent combination of education and experience
• 5+ years in physician billing/revenue cycle management, including 3+ years in leadership
• Strong technical skills in billing software, EHR systems, and Microsoft Office Suite
• Proven ability to analyze complex data and make informed decisions
• Excellent communication skills with physicians, staff, and patients
• Demonstrated success in leading and motivating high-performing teams

Nice To Haves

• Epic experience preferred

Responsibilities

• Lead and mentor a team of billing professionals, fostering growth and accountability
• Oversee charge entry, claims submission, payment posting, and account reconciliation
• Ensure compliance with HIPAA, Medicare, Medicaid, and payer requirements
• Partner with revenue cycle teams to improve collections and reduce A/R days
• Resolve patient billing inquiries with empathy and professionalism
• Analyze financial reports to identify trends and implement improvements
• Leverage billing software and EHR systems (Epic experience preferred)

Benefits

• comprehensive benefits package to support our employees' well-being and professional growth
• health, dental, and vision insurance available starting the first day of the month following 30 days of employment, along with life insurance, short and long-term disability coverage
• Paid Time Off begins accruing from day one
• 401k plan
• an education assistance program
• an employee assistance program
• employees working evening, night, or weekend shifts may be eligible for a shift differential

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Hospitals
• Education Level: Associate degree
• Number of Employees: 251-500 employees