Manager, Patient-Centered Research

IQVIA • Durham, NC

1d

About The Position

At IQVIA, the Patient Centered Solutions (PCS) team focuses on integrating the patient voice into medical research and development. Their scientific consulting services group conducts qualitative, quantitative, and mixed methods studies to understand the patient, clinician, or caregiver experience. Projects vary in size, type, and disease areas, including clinical outcome assessment (COA) development, modification, and validation for medical product development; strategic consulting for regulatory needs; exploratory data analyses; literature review and gap analysis; and non-interventional studies involving conceptualization, primary data collection, analysis, interpretation, synthesis, and dissemination. The role offers a rewarding career in a collaborative, multicultural environment that values growth and development. As a Manager, you will be crucial in executing and delivering primary literature reviews, data collection efforts, and analysis/reporting of qualitative and/or quantitative data. Your expertise will support clients in life science and population health markets with patient reported outcome (PRO) and other COA solutions, directly impacting the success of clinical trials and patient-centered, observational studies. You will be responsible for the on-time completion of projects or components of large, complex projects for life sciences clients, identify and elevate potential new business opportunities, and assist in business development and proposal processes. The role also provides training, mentorship, and experience for career advancement in research.

Requirements

• Master’s or doctorate degree in the social sciences or life sciences.
• 5–8 years of consulting experience managing and delivering COA (mainly PRO) selection, creation, and validation projects for pharmaceutical or life sciences clients.
• Solid project management skills and client relationship building skills.
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines.
• Knowledge of key issues and current developments in the life science industry, particularly around qualitative and mixed-methods approaches to COA development and validation.
• Excellent presentation and communication skills.
• Some subject matter expertise to effectively manage projects.
• Experience in qualitative research methods and literature review methods required.
• Proficient in MS Office (Word, Excel, PowerPoint); experience with bibliographic software, such as Zotero; experience with qualitative coding software, such as MAXQDA.
• Fluency in English.

Nice To Haves

• Additional survey research and mixed-methods or quantitative research methods experience preferred.

Responsibilities

• Participates or leads teams in the design, development and delivery of consulting projects or components of larger, complex projects, leveraging primarily qualitative or mixed-methods approaches.
• Reviews and analyzes client requirements or problems and assists in the development of proposals of cost-effective solutions that ensure profitability and high client satisfaction.
• Provides direction and guidance to Consultants, and where relevant, to Statistical Services assigned to engagement on overall project objectives, client needs, and scientific execution of the project with assistance from subject matter experts (SMEs).
• Develops or oversees development of detailed documentation and specifications, including protocol and study document development.
• Performs or oversees qualitative analyses to assist in the reporting of studies to address client needs and the development of client specific solutions.
• Supports the design, structuring, and delivery of client reports and presentations that are appropriate to the characteristics or needs of the audience.
• Act as primary contact for clients on a project; may also deliver some findings to clients.
• Recommends improvements and alternative solutions to resolve problems on projects to address client needs.
• May identify new business opportunities of follow-on work and new leads at assigned client.
• Provides follow-up with client after project deliverable has been completed to ensure client satisfaction.
• Proactively develops broader and deeper knowledge of related consulting and life sciences research methodologies through on-the-job experience and participation in training and mentorship opportunities.
• Begins to develop specific subject matter expertise to support Centers of Excellence or other specialty groups within PCS.
• When acting as Project Manager, proactively manages project timelines, project finances, and manages day-to-day communication with the client and team members.

Benefits

• training, mentorship, and additional experience needed to advance in a research career track
• incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees