Manager, Patient-Centered Research

IQVIA•Durham, NC

1d•Hybrid

About The Position

At IQVIA, the Patient Centered Solutions (PCS) team is dedicated to integrating the patient voice into medical research and development. Their scientific consulting services group conducts qualitative, quantitative, and mixed methods studies to better understand the patient, clinician, or caregiver experience across multiple disease areas. Projects include clinical outcome assessment (COA) development, modification, and validation to support medical product development; strategic consulting for regulatory needs; exploratory analyses of existing data; literature review and gap analysis; and non-interventional studies with conceptualization, primary data collection via qualitative and/or quantitative methods, analysis, interpretation/synthesis, and dissemination phases. The role offers a rewarding career in a collaborative, multicultural environment that values growth and development. As a Manager, you will play a key role in executing and delivering on primary literature reviews, data collection efforts, and analysis/reporting of qualitative and/or quantitative data. Your expertise will support customers in life science and population health markets with patient reported outcome (PRO) and other COA solutions, directly influencing the success of clinical trials and patient-centered, observational studies. You will be responsible for the on-time completion of projects or components of large, complex projects for clients in the life sciences field. You will also identify and elevate potential new business opportunities and assist in the business development and proposal process. The role provides training, mentorship, and additional experience needed to advance in a research career track.

Requirements

Master’s or doctorate degree in the social sciences or life sciences.
5–8 years of consulting experience managing and delivering COA (mainly PRO) selection, creation, and validation projects for pharmaceutical or life sciences clients.
Solid project management skills and client relationship building skills.
Works willingly and effectively with others in and across the organization to accomplish team goals.
Ability to manage multiple projects, juggle priorities, and deliver on tight deadlines.
Knowledge of key issues and current developments in the life science industry, particularly around qualitative and mixed-methods approaches to COA development and validation.
Excellent presentation and communication skills.
Some subject matter expertise to effectively manage projects.
Experience in qualitative research methods and literature review methods required.
Proficient in MS Office (Word, Excel, PowerPoint).
Fluency in English.

Nice To Haves

Additional survey research and mixed-methods or quantitative research methods experience preferred.
Experience with bibliographic software, such as Zotero.
Experience with qualitative coding software, such as MAXQDA.

Responsibilities

Participates or leads teams in the design, development and delivery of consulting projects or components of larger, complex projects, leveraging primarily qualitative or mixed-methods approaches.
Reviews and analyzes client requirements or problems and assists in the development of proposals of cost-effective solutions that ensure profitability and high client satisfaction.
Provides direction and guidance to Consultants, and where relevant, to Statistical Services assigned to engagement on overall project objectives, client needs, and scientific execution of the project with assistance from subject matter experts (SMEs).
Develops or oversees development of detailed documentation and specifications, including protocol and study document development.
Performs or oversees qualitative analyses to assist in the reporting of studies to address client needs and the development of client specific solutions.
Supports the design, structuring, and delivery of client reports and presentations that are appropriate to the characteristics or needs of the audience.
Act as primary contact for clients on a project; may also deliver some findings to clients.
Recommends improvements and alternative solutions to resolve problems on projects to address client needs.
May identify new business opportunities of follow-on work and new leads at assigned client.
Provides follow-up with client after project deliverable has been completed to ensure client satisfaction.
Proactively develops broader and deeper knowledge of related consulting and life sciences research methodologies through on-the-job experience and participation in training and mentorship opportunities.
Begins to develop specific subject matter expertise to support Centers of Excellence or other specialty groups within PCS.
When acting as Project Manager, proactively manages project timelines, project finances, and manages day-to-day communication with the client and team members.