Manager Patient Accounts (Hybrid) - Physician Billing Services

Washington University in St. Louis • St. Louis, MO

6d • Hybrid

About The Position

Position manages account posting and/or receivable and collection activities of department to maximize income from services rendered. Provides reporting on accounts reimbursement and/or A/R activity, income budget forecasting and implements service orientation for patient accounts office.

Requirements

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• Supervisory (5 Years)

Nice To Haves

• Bachelor's degree
• Accounting
• Analytical Thinking
• Detail-Oriented
• Identifying Trends
• Interpersonal Communication
• Oral Communications
• Organizing
• Patient Account Management
• Problem Solving
• Self Motivation
• Supervisory Management
• Trend Analysis
• Trend Reporting
• Written Communication

Responsibilities

• Develops and maintains systems for account management, data entry, collections and general operations of Accounts Receivable (A/R).
• Develops income projections and long range plans for obtaining them.
• Provides monthly income, cost center and ad hoc reporting to Business Manager.
• Maintains environment and training opportunity compatible with growth and development of staff.
• Oversees office staffing, ensuring appropriate staffing levels.
• Provides managerial guidance to assistant managers to meet monthly/annual goals.
• Maintains and updates master fee schedule.
• Prepares and monitors patient accounts annual income and expense budget under direction of Business Manager.
• Serves as liaison to third party payers, vendors, medical center personnel, patients and/or their families in problem situations when necessary.
• Assists with the development of A/R charge and collection policies.
• Assists with contract negotiations with third-party payers.
• Assists supervisors in recruiting personnel needed.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees