Billing Manager (Hybrid)

Mountainside Treatment CenterNew York, NY
8d$60,000 - $75,000Hybrid

About The Position

Manage the facility's billing and collections department, including, but not limited to: ensuring departmental regulatory compliance, providing guidance and counsel to supervisor(s) and staff, and monitoring internal indicators. Preparing and presenting financial reports. Develop expertise with existing practice management systems to lead/manage implementation and set-up of new billing codes/procedures. Schedule: Monday - Friday: 8:30 am - 5:00 pm This is a hybrid position, which requires commuting to our office in NYC at least 2 days per week.

Requirements

  • Minimum 6+ years of experience managing a complex, multisite billing department in a healthcare setting; substance abuse billing experience preferred
  • Excellent organizational skills
  • Ability to multitask, establish priorities, and work independently
  • Exceptional problem-solving skills
  • Excellent analytical skills and attention to detail
  • Exceptional leadership, interpersonal, and motivational skills
  • Aptitude for interpreting and communicating complex financial data effectively
  • Capacity to think globally and strategically
  • Strong ability to deal with stressful situations and handle conflict
  • Ability to work independently and handle multiple tasks
  • Demonstrated ability to communicate professionally both internally and externally
  • Experience managing/coding activities of multiple locations
  • Extensive knowledge in Medical Billing
  • Thorough knowledge of industry-specific standards
  • Advanced knowledge of financial statement preparation
  • Demonstrated experiential knowledge of medical practice billing and collections
  • Complete understanding of facility practice operations
  • Advanced knowledge of EMR software systems and Microsoft Excel
  • Thorough knowledge of all health insurance billing/collection requirements

Nice To Haves

  • Certification in coding is strongly preferred and desired

Responsibilities

  • Maintain, request, and prepare reports on billing and collection activities and other revenue cycle management reports, analysis, key indicators/metrics and trend assessment
  • Present and interpret financial data on a timely basis
  • Ensure optimal collections and client billing throughout the entire revenue cycle
  • Strategically and tactically align the department with relevant trends in the physician market – EHR, Coding, etc.
  • Learn new lines of business and cross-train staff
  • Responsible for coordinating all billing activities, advising, and training staff across the entire continuum of care.
  • Identify best practices and most efficient work flow processes
  • Ensure departmental compliance with all standards and regulations from applicable governmental and other regulatory entities
  • Set and monitor overall goals and objectives for the department
  • Create and maintain policies and procedures for the facility billing and collections department
  • Oversee and participate in monthly audits of each client
  • Read bulletins and attend seminars for industry trends and updates
  • Monitor system performance and system upgrade issues; provide feedback and recommendations
  • Act as backup in supervisor’s absence
  • Complete special projects and all other duties as assigned.
  • Develop and maintain employee and collection metrics
  • Review and refine metrics, financial reports, audits and annual performance evaluations completed by the supervisor(s)
  • Establish relationship with the collection agency, track accounts sent to collections, and report results on a monthly basis.
  • Oversee routine audits on staff for quality assurance, develop action plans and solutions based on findings
  • Provide guidance and counsel to supervisor(s) on complex billing/collections issues and with regard to difficult employee matters
  • Provide on-going training and development to supervisor(s) and staff
  • Complete annual performance evaluations and approve any time out of work for direct reports
  • Handle disciplinary actions and carry out terminations when necessary
  • Hold weekly one-on-one and departmental meetings with staff to discuss issues and assess goals and objectives and facilitate communication
  • Identify and assist Supervisor(s) in resolving ineffective billing procedures and processes.
  • Act as the main liaison between the company and payer sources as relates to fiscal management
  • Become an industry expert and deliver topical presentations as needed
  • Seek opportunities to develop new skills and maintain continuing professional development

Benefits

  • Comprehensive benefit package
  • Paid Time Off (which increases after 1 year with Mountainside)
  • Paid holidays including a Multicultural Holiday
  • 401(k) with employer matching
  • Monthly $75.00 wellness reimbursement. Our Wellness Reimbursement benefit is meant to encourage employees to engage in productive self-care to avoid burnout and compassion fatigue.
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