Manager, Patient Access

Sutter Health • Auburn, WA

1d • $41 - $62

About The Position

We are so glad you are interested in joining Sutter Health! Organization: SAFH-Sutter Auburn Faith Hospital Position Overview: Oversees the day-to-day operations and activities performed by Patient Access staff. Responsible for customer service, consistent with the Sutter Health's mission, values and vision. Collaborates with staff and leadership within the organization to drive standard processes and ensure consistency of practices as well as continuous process improvement within the Patient Access department. Makes decisions in fast-paced, fluid environment; actively collaborates with leadership and staff within defined service level agreements. Sutter Auburn Faith Hospital is a 64-bed acute care hospital nestled in the heart of California's Gold Country at the base of the majestic Sierra Nevada Mountains in Auburn, California. An integral part of the Auburn community, Sutter Auburn Faith Hospital provides health care, using the latest technologies, while maintaining the small-town friendliness and charm. Sutter Auburn Faith Hospital is now the hub of a network of Sutter Health services in Auburn and surrounding foothill communities. The hospital's services and relationship with the not-for-profit Sutter Health system bring a wealth of resources and advanced technologies that ensure quality patient care. Today the hospital continues to focus on the needs of the people it serves, advancing with the times and growing with the community. Sutter Auburn Faith Hospital is fully accredited by the Joint Commission on Accreditation of Healthcare Organizations.

Requirements

• EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. Bachelor's: Business Administration, Healthcare or related field.
• TYPICAL EXPERIENCE: 8 years recent relevant experience.
• Knowledge of third-party regulations and requirements, managed care concepts and current practices.
• Familiarity with Federal/State and JCAHO requirements for registration.
• Demonstrated analytical and problem-solving skills, as well as having verbal and written communications skills.
• Leadership skills, including team building, and coaching/mentoring with the ability to motivate and engage others.
• Demonstrates tactical and analytical thinking and planning skills, and is able to develop plan to accomplish objectives, identify obstacles and resolve operational issues.
• Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager