Manager OSP Design Engineering

Lightpath•Phoenix, AZ

14d

About The Position

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary The Manager OSP Design Engineering leads a team of engineers and vendors in designing, maintaining, and expanding Lightpath’s fiber network. This role drives strategic initiatives, manages complex and ambiguous projects, and fosters innovation and operational excellence across the Fiber Design & Construction organization.

Requirements

7+ years of telecom fiber network experience, preferably within construction or fiber design departments.
Ability to function independently and self-motivate.
Strong leadership skills including sound hiring practices, mentorship, and coaching techniques.
Experience managing budgets, developing scopes of work, and contractual documents for vendor outsourcing.
Strong interpersonal skills for supporting and communicating with cross-functional teams.
Strong aptitude for training and mentoring less experienced team members.
Proficiency using and leveraging GIS-based data management systems.
Proficiency in Google Earth and managing KMZ files.
Knowledge and experience in fiber construction practices.
Proficiency in MS Office suite including MS Visio.
Strong analytical, organizational, and time management skills with ability to prioritize assignments.

Nice To Haves

4-Year Degree in Engineering is a plus.
Experience using Salesforce.com platform is a plus.
Experience using AutoCAD is a plus.

Responsibilities

Network Design & Optimization:
Design fiber routes for services including Dark Fiber, Ethernet, SD-WAN, WDM, DIA, and FTT.
Develop creative solutions using Lightpath assets to meet customer-specific routing and diversity needs.
Research databases and records to support network design and fiber optimization.
Create and provide output specifying selected fiber path and required splicing work for installations, relocations, and restorations.
Knowledge of and ability to research and understand jurisdictional requirements related to construction of fiber in public and private easements and right of ways (ROW)
Team Leadership & Mentorship:
Lead training sessions and mentor team members on industry practices and project execution.
Provide coaching and support to peers and junior staff.
Drive best practices and process development/improvements
Data & Systems Management:
Maintain accurate records in GIS and engineering databases.
Analyze and organize fiber trace data for service delivery and maintenance.
Ensure clean and accurate inventory records across all internal tools.
Customer & Vendor Coordination:
Establish effective communication with internal teams, vendors, and customers.
Manage vendor relationships and ensure accountability.
Operational Support:
Provide real-time support for field maintenance and repair.
Organize work efficiently using time management techniques.
Perform additional duties as assigned to support company objectives.