Manager Ops, Materials

gategroup • Boston, MA

5d • $72,000 - $75,000

About The Position

We’re looking for motivated, engaged people to help make everyone’s journeys better. Position is responsible for maintaining production standards to meet customers’ requirements, which includes: scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.

Requirements

• High School graduate or equivalent required
• Must have 3 years of supervisory/management experience, scheduling and financial acumen
• Candidate should be comfortable with all levels of employees and have the ability to drive positive program change
• Must have strong and effective leadership skills, and successfully manage staff assigned to liquor and equipment.
• Ability to work in a fast paced, deadline driven environment.
• Ability to train others required.
• Must have the ability to give negative and positive feedback to employees on a daily basis.
• Excellent time management skills required.
• Ability to handle multiple tasks without losing focus on priorities.
• Strong organizational, analytical, communication and leadership skills required.
• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
• Basic computer skills required.
• Must have excellent written and oral communication skills.
• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
• A rotating schedule of over 55 hours per week is typical.
• Ability to travel up to 10% of the time.

Nice To Haves

• Some college preferred
• In-flight catering experience is highly desired, or experience in a high-volume food service industry
• Current or previous labor relations experience is a plus, but not required
• Experience with menu design a plus.
• Working knowledge of Microsoft Office products preferred
• Bi-lingual in Spanish is a plus.

Responsibilities

• Ensures unit maintains production standards
• Ensures Labor Controls are in place and are effective
• Ensures interdepartmental communication occurs regularly
• Assist in the development and training of subordinates
• Work with management staff to improve performance of the unit
• Prepares administrative reports as required
• Responsible for safety, quality and compliance to customer specifications

Benefits

• Paid time off
• 401k, with company match
• Company sponsored life insurance
• Medical, dental, vision plans
• Voluntary short-term/long-term disability insurance
• Voluntary life, accident, and hospital plans
• Employee Assistance Program
• Commuter benefits
• Employee Discounts
• Free hot healthy meals for unit operations roles

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED