Manager, Operations

Americold•Modesto, CA

35d•$83,000 - $103,500

About The Position

Responsible for supporting the direction, coordination, and evaluation of product movement and customer service. Carry out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems by performing the duties through subordinate supervisors. What You’ll Do : • Ensure budgeted revenues, expenses, and targets are met. • Ensure sales and business development initiatives are met. • Monitor, document and improve the procedures and KPI’s related to all aspects of product handling and customer service. • Work with General Manager to develop annual facility budgets. • Perform regular inspections of work areas to ensure compliance with food safety and occupational safety laws and guidelines are followed. • Set and achieve housekeeping standards that are a model of orderliness and cleanliness and meet standards and procedures for maintenance related functions. • Model best safety practices in the industry to ensure a safe and compliant workplace. • Build positive relationships with customers. • Carry out management responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems. • Maintain operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of warehouse inventory. Meet quality control standards for perishables. • Coordinates activities of distribution warehouse with activities of sales, record control, and purchasing departments to ensure availability of merchandise. • Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations.

Requirements

5 years supervisory experience
High School Diploma or GED
Proficient in Microsoft Office, including Word and Excel.
Proficient with Warehouse Management Software

Responsibilities

Ensure budgeted revenues, expenses, and targets are met.
Ensure sales and business development initiatives are met.
Monitor, document and improve the procedures and KPI’s related to all aspects of product handling and customer service.
Work with General Manager to develop annual facility budgets.
Perform regular inspections of work areas to ensure compliance with food safety and occupational safety laws and guidelines are followed.
Set and achieve housekeeping standards that are a model of orderliness and cleanliness and meet standards and procedures for maintenance related functions.
Model best safety practices in the industry to ensure a safe and compliant workplace.
Build positive relationships with customers.
Carry out management responsibilities in accordance with the organization's policies and applicable laws including interviewing, hiring, and training employees; scheduling, planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; conducting staff meetings; addressing complaints and resolving problems.
Maintain operational procedures for verification of incoming and outgoing shipments, handling, and disposition of merchandise, and keeping of warehouse inventory. Meet quality control standards for perishables.
Coordinates activities of distribution warehouse with activities of sales, record control, and purchasing departments to ensure availability of merchandise.
Ensure compliance with all company policies, as well as all Federal, State and Local OSHA regulations.