Manager, Operations

Sysco

19d•Onsite

About The Position

This position is located in Plant City, FL: 675 Charlie Taylor Rd Plant City, FL 33566 Sign on bonus: up to $15,000 depending on experience The Operations Manager is responsible for managing and directing daily inbound and outbound warehouse operations including but not limited to product receiving, product replenishment, order selection, order loading, facility expense, and revenue management and adherence to company policies and government regulations while ensuring superior customer service and the safety & security of the designated facility.

Requirements

Bachelor’s Degree required or 10+ years’ equivalent education and experience.
5-7 years of related operations and management experience in a warehouse or distribution environment
Must be familiar with OSHA regulations
Strong understanding of budgeting and the ability to interrupt P&Ls.
Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency
Ability to effectively write reports, present information and respond to questions from suppliers, customers, management and inter-department staff
Capable of working with internal staff from other departments in a proactive and constructive manner
Strong leadership skills, including the ability to mentor and develop individuals and teams
Able to engage and lead team discussions and meetings. Understands team dynamics and works well within a team structure
Collaborative management style and a strategic team player
Delegates responsibilities effectively
A mastery of organizational and project management skills, including the ability to plan, prioritize and execute multiple initiatives/deadlines autonomously and shift priorities as necessary.
Able to manage large, complex projects. Uses time effectively and able to work independently
Excellent listening, negotiation and presentation skills
Ability to build working relationships with internal business partners, vendors, and customers
Customer Service – Respond promptly to requests for service and assistance as needed. Follow up as needed
Problem Solving - Identifies and resolves problems in a timely manner. Expertise in gathering and analyzing information skillfully. Develops alternative solutions
Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions
Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments
Detail Oriented – Attention to details and accuracy
Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner
Strong understanding of financial concepts (including pricing and forecasting)
Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities and customer requirements are covered when absent. Arrives at meetings and appointments on time
Proficient use of MS Office (Word, Excel, PowerPoint, Access, Project, and Outlook) required
Must maintain a valid driver's license and provide proof of current automobile insurance coverage as set forth by Sysco

Nice To Haves

Familiarity with High Jump, People Soft, Voice Recognition, and RF devices preferred

Responsibilities

Manage the daily workload and safety of Warehouse Supervisors and associates
Review and set priorities to ensure orders are correct, complete and leave on time to ensure excellent customer service
Manage the proper selection, purchase, and utilization of Company assets in support of warehouse operations
Coordinate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively
Proactively look ahead to meet/exceed anticipated workloads
Establish and implement processes and systems to efficiently meet inventory management goals and work with the Regional Director to help improve service levels for the facility, region, and the company
Suggest efficiency ideas, cost reduction measures and assist with the implementation of changes with inbound and outbound warehouse operations
Identify problems and propose solutions to other members of management and promote cooperation with other departments
Daily review shipping and loading audits ensuring all required documentation are accurately completed and material is handled and stored correctly with minimum potential for loss
Ensure day to day management and associate activities are in alignment with a safety strategy
Maintain a safe and healthy work environment
Direct, coordinate and monitor the daily activities & performance of Operations team to assure compliance of standard Company policies, procedures, quality, and safety
Coach and develop a team in balancing the delivery of high productivity, quality and customer service
Maintain a positive and safe work environment
Oversee employee relations and participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary
Establish performance goals, monitor progress and provide feedback as necessary
Manage employee performance through motivation, delegation, development, mentoring and resolving conflict
Take corrective action as necessary on a timely basis and in accordance with company policy
Provide and/or coordinate training as needed
Consult with Human Resources Department as appropriate
Conduct regular department meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvement