Manager, Operations/GSC

Envoy Air Inc.•New York, NY

2d•$65,000 - $81,624

About The Position

Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Salary Range: $65,000 - $81,624

Requirements

Minimum age of 18
High school diploma or GED equivalent
College degree or equivalent airline experience preferred
Working experience with Ramp/Tower or passenger service preferred
Customer Service management experience preferred
Previous work within a Hub or large airport location
Cargo and Aircraft Maintenance knowledge preferred
Must have excellent planning and organization skills with the ability to prioritize and manage multiple assignments simultaneously while working under tight deadlines.
The candidate must be able to work independently or in a team environment.
Problem solving- the individual identifies and resolves problems in a timely manner and gathers/analyses station operational performance data for reporting purposes.
Working knowledge of company policies, procedures and collective bargaining agreements.
Experience using Microsoft Office, PowerPoint, Excel, DECs and RES commands
Excellent oral and written communication skills
Extensive operational knowledge within an airport environment
Must be able to read, write, fluently speak, and understand the English language
Possess the legal right to work in the United States

Nice To Haves

College degree or equivalent airline experience preferred
Working experience with Ramp/Tower or passenger service preferred
Customer Service management experience preferred
Previous work within a Hub or large airport location
Cargo and Aircraft Maintenance knowledge preferred

Responsibilities

Plans, coordinates and controls all operations activities to achieve a safe, efficient, and on time operations with effective utilization of aircraft, facilities, equipment, and personnel.
Gathers and disseminates pertinent information to all operating departments, vendors and down line stations.
Makes decisions concerning weight and balance planning, departure holds, equipment changes, gate parking, passenger/cargo handling, fueling, connections and other matters related to routine and delayed operations.
Responsible for monitoring local weather conditions and suspending operations when required for safety of personnel and equipment.
Coordinates station activity with SOC/MOC on any operational issues and challenges including aircraft emergencies.
Works with multiple outside agencies at all levels including FAA, TSA, CBP, etc.
Supporting efforts to foster open communication with all business partners and air carriers. Reviews and analyzes reports, records, and directives.
Assigns or delegates responsibility for specified work or functional activities and disseminates policy to subordinates.
Schedules sufficient staffing per local budget, maintaining operational and vacation shift bids and assisting department managers with administrative projects as required.
In addition they maintain oversight of all work groups. Ability to learn new software applications as needed.
Flexible with work demands, capable of adapting to constant change as well as have the ability to prioritize tasks.
Must be able to work with minimal supervision, report to work regularly and on-time, and be self-motivated