Manager, Operations - Corporate Actions

LPL Financial•Tempe, AZ

About The Position

What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. What if you could have access to cutting-edge resources, a collaborative environment, and the freedom to make an impact? If you're ready to take the next step, discover what’s possible with LPL Financial. Job Overview: The Corporate Action team is comprised of; Dividends, Reorg, Cash Sweeps, Proxies, Restricted securities, and Cash & Bank functionalities. We are seeking a candidate who has previous talent development experience and operational knowledge, specifically in corporate actions. The ideal candidate will need to aid in the design, implementation and ongoing support of various projects while leading a team of operations and service staff. They should have an understanding of data analysis, project management, and reporting tools and technology, in general, to effectively analyze business requirements, track project status, and translate business/regulatory needs into technical requirements. The candidate will also need strong interpersonal, organization and communication skills (written and verbal) to be effective in the role.

Requirements

3-5 years of industry experience (preferably financial services) in Operations and/or Service.
Prior leadership experience preferred
Operational background with experience in identifying and mitigating risk.
Experience working with different investment vehicles including Alternative Investments, Mutual Funds and Equities.
FINRA Series 7 (or 99) license
Ability to work independently in a fast paced environment with multiple priorities
Ability to work with and communicate effectively to various levels throughout the organization.
Ability to learn multiple aspects of the Financial Services industry and understand how it all connects.
Excellent verbal and written communication skills.
Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities.
Strong attention to detail with a pro-active approach to solving and preventing problems.

Nice To Haves

Proficiency with Microsoft Office applications, particularly; Excel (VBA), Word, Access.
Management experience preferred.
Bachelor’s degree in Finance, Business, or related field.

Responsibilities

Provide ongoing support, coaching, feedback and developmental opportunities to address staff needs in order to engage them and help them be more effective and successful.
Conduct regular meetings with on-site and cross-site staff.
Driving a performance management culture, achieving completion of timely mid-year and year-end self-evaluations and manager evaluations for all active employees.
Conduct vendor, regulatory, and risk oversight for all processes.
Approve and sign off management reports, controls, and process checklist.
Reconcile and oversee large cash balances and security positions.
Support and contribute toward the successful execution of projects and initiatives that support LPL’s priorities.
Leverage technology to automate manual work and simplify processes where feasible to create a highly scalable, flexible, and efficient infrastructure.
Develop risk based mitigation approaches that may yield changes to functions, and departmental requirements.
Understand and Interpret rule modifications in an ever-changing regulatory environment, and understand the business needs of LPL, our advisors, and other departments.
Deliver the best personal and relevant client experience possible through operational and service excellence delivery and demonstration of sound business and financial management practices
Develop quality service standards and processes to create a consistent service experience.
Risk Management- responsible for daily corporate action reconciliations, managing error rates, exception review processing and daily reporting. Other duties could also include policy and procedures reviews and presentations to the staff.
Technology and Systems Management – Participate and implement departmental projects as well as coordinating and performing User Acceptance Testing.
Handle escalations by both the Service Center and Advisors
Other assignments as required by Leadership