Manager, Online Technology and Automation

Rich Products Corporation

14d • $68,680 - $92,920

About The Position

The Manager of Business Systems will be responsible for ensuring that all TTT platforms remain operational, accessible and transmit information to/from all TTT business applications properly. The position also requires management of projects and vendor relations and analysis of company workflows and how to implement better business process and technology .

Requirements

• Bachelor’s degree
• 3 -5 years experience in information technology or related field
• Thorough knowledge of the following platforms: GDS: Apollo, Sabre, GDSX Compete Microsoft Windows/Office/SQL Server Data Communication Protocols: FTP, Web Services, VoIP Development: .NET/Java/SQL Exposure ,MS Access, SabreScript, Pseudo Code (GDSX) Virtual Environments: VMware, Citrix Hardware: PC’s, routers, firewalls, printers, cabling, cell phones
• Attentive to details
• Ability to manage development requirements and technical projects
• Ability to identify and lead project teams
• Ability to communicate technical requirements to non-technical staff
• Ability to properly respond and trouble-shoot data and booking issues
• Ability to create and maintain vendor relationships
• Understand big picture of organization
• Continuously research technology and determine how it fits long term goals

Responsibilities

• Responsible for application platforms (internal and client facing)
• Deployment of new/modified functionality to front-end, mid-office and TTT business application platforms
• Project Manage profile and mid-office development projects
• Required to understand “big-picture” and booking workflows to properly plan, test and deploy software solutions
• Manage vendor responsibilities/costs associated with software/hardware projects
• Respond to application and hardware support tickets
• Required to understand “big-picture” to support all TTT business platform issues
• 24 x 7 availability
• Review weekly ticket list with associates to provide consultation
• Investigate new technology solutions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level