ADMINISTRATION - MANAGER ON DUTY
About The Position
Columbia Association, headquartered in Howard County, Maryland, is known for engaging our diverse community, cultivating a unique sense of place, and enhancing the quality of life in Columbia, Maryland, all thanks to the efforts of our remarkable team members. If you share in our passion for teamwork and our vision, we want you to fast-forward your career with us at Columbia Association. MANAGER ON DUTY Columbia Ice Rink is seeking a Manager on Duty who will oversee the day-to-day operations of the facility to ensure that members, guests and member prospects receive the best quality and personalized club experience. Some responsibilities include leading, directing and training coworkers on daily operations; processing transactions; conducting brief shift meetings; maintaining operations at the front desk; and providing exceptional customer service. The Manager on Duty must have a working knowledge of Columbia Association’s Mission, Vision, Values and Brand standards.
Requirements
- At least three years of work experience in a comparable position, or equivalent education.
- Member service and satisfaction skills
- Proven leadership/management skills
- Excellent multitasking skills
- Demonstrated problem solving skills
- Proactive and positive attitude
- Interest in fitness
- History of reliability
- Proficiency in Microsoft Office programs such as Excel, Outlook, Word and Publisher
Responsibilities
- oversee the day-to-day operations of the facility
- leading, directing and training coworkers on daily operations
- processing transactions
- conducting brief shift meetings
- maintaining operations at the front desk
- providing exceptional customer service
- must have a working knowledge of Columbia Association’s Mission, Vision, Values and Brand standards
Benefits
- CA offers a positive, fun work environment and a generous benefits package.
- Part-time benefits include a free Fit & Play membership, Wellness benefits w/Perks and some paid leave.
- Full-time benefits include medical, dental, vision, life insurance, 401(k), a free Fit & Play membership, Wellness benefits w/perks and paid leave.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
