Manager on Duty

YMCA • Coopersburg, PA

1d • $16 • Onsite

About The Position

Do you love connecting with people and sharing your passion with others?

We are looking for a Manager on Duty to join our team at the Y! We spend our
days positively impacting the community around us. We help members reach their
potential, enact goals, and we change lives in our Y community.

Requirements

• 18+ years of age
• 1+ years of experience in customer service
• Strong communication and customer service skills
• Experience in cash handling and reconciling shift transactions
• Previous management experience - preferred
• American Red Cross Lifeguard Certification or ability to pass the course
• Passionate about safety around water and strong swim skills
• Strong communication and customer service skills
• A self-starter who is detail oriented, able to multitask and work well in a team setting
• Positive and professional in appearance and attitude
• A willingness and desire to live out the mission of the Y

Nice To Haves

• Previous management experience - preferred

Responsibilities

• Supporting overall branch operations
• Successfully leading the membership team in execution of their membership support goals
• Provide customer service support to members, program participants, and guests
• Assisting members and participants with their needs, including program and membership registration, troubleshooting issues, and supporting members' wellness goals
• Building strong relationships with members
• Ensuring the safety and surveillance of all pool participants
• Understanding and applying organizational safety procedures for the pool deck and aquatic areas
• Maintaining organization and cleanliness of the pool deck, including skimming and brushing

Benefits

• Free YMCA membership - access to all branches!
• Flexible work schedule
• Sweet discounts on child care and summer camp programs
• Planning for your future? Ask us how we do it at the Y- it's awesome!
• Support from an amazing team which includes training you on expectations
• Opportunities to learn & grow at the YMCA
• Being a part of a non-profit organization that works to make the community stronger
• Great members to work with every day!

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: No Education Listed