Manager on Duty

YMCA of Pierce and Kitsap Counties • Tacoma, WA

5h • $20 - $22 • Onsite

About The Position

The YMCA of Pierce and Kitsap Counties is seeking a Manager on Duty to join our
team.

The YMCA focuses on empowering people in all forms, by improving health and
well-being and inspiring action in and across our neighborhoods.

This position supports the work of the Y, a leading non-profit, charitable
organization committed to strengthening community through youth development,
healthy living and social responsibility.

As the Manager on Duty, you will oversee branch operations and administration by
ensuring staff and members are in compliance with all YMCA policies and
practices, supervising branch staff, and responding to emergencies and member
incidents.

The Manager on Duty oversees center operations and administration in the absence
of YMCA Management staff during their assigned shift. This includes, but is not
limited to, basic building supervision, ensuring staff and members are in
compliance with YMCA policies and practices, and responding to emergencies and
member incidents. Provides a quality experience to members focused on YMCA core
values: honesty, respect, responsibility, and caring. Represents the YMCA and
self in a professional manner of safety and fun.

Requirements

• You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
• High school graduate or equivalent.
• You are committed to valuing and promoting diversity and contributing to an inclusive working and learning environment.
• Must be able to pass Background and Reference checks (in accordance with the WA State Fair Chance Act).
• Positive attitude and previous experience with and diverse populations.
• Demonstrated maturity, sound judgment and decision making skills.
• Relevant knowledge and experience, especially in a supervisory and/or leadership capacity is preferred.
• A Current CPR for the Professional Rescuer, First Aid, AED, and Oxygen (preferred). Must be willing to obtain within 30 days of employment.
• Must possess or obtain (prior to hire), and maintain YMCA Lifeguarding or Red Cross Lifeguarding certification.
• Able and willing to complete online Child Abuse Prevention training on the first day, and other online and in-person training as required.
• Minimum of 20 years of age or older.
• High school graduate or equivalent required
• Commitment to valuing and promoting diversity and contributing to an inclusive environment.
• Positive attitude and previous experience with and diverse populations.
• Demonstrated maturity, sound judgment and decision making skills.
• Relevant knowledge and experience, especially in a supervisory and/or leadership capacity is preferred.
• Current CPR for the Professional Rescuer, First Aid, AED, Oxygen and YMCA or American Red Cross Lifeguarding certifications.
• Complete online Child Abuse Prevention training on first day. Complete other online and in-person training as required.

Nice To Haves

• A Current CPR for the Professional Rescuer, First Aid, AED, and Oxygen (preferred).
• Relevant knowledge and experience, especially in a supervisory and/or leadership capacity is preferred.

Responsibilities

• Open and/or close the facility following proper procedures.
• Do facility walk-throughs during your shift.
• Support the Membership desk and Welcome Center.
• Build relationships with Members.
• Be the first responder to emergencies and incidents.
• Ensure safety and cleanliness standards are being maintained.
• Provide supervision of YMCA facilities, staff, members and guests in the absence of management staff. Ensures that all members, guests and staff follow the YMCA Code of Conduct.
• Provide rest and meal breaks to staff and lifeguards as required.
• Respond to incidents, accidents, behavioral concerns and other safety and emergency situations, using crisis management plan, and following up with a detailed accident/incident report.
• Walk through the entire facility on an ongoing basis to ensure safety guidelines and cleanliness standards are maintained and member's needs are being met.
• Opens and/or closes the facility as per established hours, making sure the facility is empty and secure at closing times.
• Ensure emergency procedures are followed, and notify supervisor of any incidents, accidents, and behavior concerns immediately.
• Provide customer service to current and prospective members by giving tours, and assisting all member services staff with member or guest questions and concerns.
• Provide an understanding of the YMCA's mission, goals, objectives, and programs to all members.
• Inform Director of staff or member related code of conduct issues or problems that occurred.
• Ensure YMCA building and property is secure during shift and report incidents and hazardous conditions to supervisor.
• Respond to facility maintenance needs in an appropriate manner.
• Meet performance measurement by telling the Y story and raising charitable dollars to fulfill our mission.
• Assist staff leadership team in reaching campaign goals through recruiting campaigners, making personal asks and supporting center events.
• Staff are expected to adhere to all safety protocols and procedures, including the use of PPE.
• Embraces and actively promotes an inclusive and equitable work environment.
• Other duties as assigned.

Benefits

• A Personal YMCA membership and YMCA360 virtual streaming membership
• Flexible scheduling around school and extracurricular activities Paid Sick Leave accrued at 1.23 hours for every 40 hours worked per year
• Employee Assistance Plan (EAP), Digital mental health counseling platform, Wellness program, and LifeMart employee discount center
• Professional training, education, and certification opportunities
• 20% discount on YMCA programs, childcare services and merchandise
• HealthiestYou: by Teladoc (24/7 virtual general medical care access for non-emergency conditions)
• Willamette Dental Plan
• VSP Vision Plan

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED