Manager of Workforce Planning

PSA Airlines•Charlotte, NC

4d•Onsite

About The Position

The Manager of Workforce Planning is responsible for leading the workforce planning across multiple operational workgroups. This role ensures staffing levels and flight schedule are aligned with the airline’s operating plan, training capacity, and budgetary targets in a reliable and efficient manner.

Requirements

Bachelor’s degree in Operation Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or related field.
5+ years of leading workforce planning in a complex multisite operation.
Previous experience leading data driven decision making.
Demonstrated experience developing workforce models and executing staffing decisions.
Ability to manage competing priorities in a fast paced, operationally critical environment.
Competence to influence others through outstanding interpersonal skills, collaboration, and negotiation skills.
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the U.S.

Nice To Haves

Advanced degree in Operation Research, Industrial Engineering, Applied Math, Computer Science, Finance, Data Analytics, Business Administration, or related field.
Experience leading a team.
Knowledge of airline industry.
Knowledge of PSA’s collective bargaining agreements.

Responsibilities

Lead team in engineering robust staffing models for Crew, Technical Operations, Stores, and training related workgroups.
Lead the workforce planning review of proposed flight schedules and provide structured feedback to American regarding staffing supportability, risks, and tradeoffs.
Champion a team responsible for delivering workforce and flight schedule plans that drive best in class operational performance and cost efficiency.
Partner with Crew Planning and Labor Relations to ensure vacancy bids and base balancing activities are contractually compliant and operationally sound.
Provide direct leadership for Workforce Planning Analysts, ensuring consistent analytical standards, prioritization, and accountability.
Identify workforce related risks (e.g., base imbalances, training bottlenecks, attrition volatility) and proactively develop mitigation strategies.
Lead workforce related variance analysis, reconciliation, and reporting, clearly communicating impacts and tradeoffs to senior leadership.
Support annual and ad hoc planning exercises related to budget development, schedule changes, and operational resiliency.
Responsible for the Company’s Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.

Benefits

Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional