Manager of Unit Acquisition
About The Position
The Manager of Unit Acquisition is responsible for executing iTrip’s unit acquisition strategy across assigned franchise markets by working directly with franchisees to improve owner lead conversion and portfolio growth. This role is highly hands on and serves as a front line coach and performance partner to franchise owners and operations teams. The Manager supports franchise adoption of unit acquisition tools, processes, and best practices—including iTrip’s current acquisition platform partners—and partners closely with the Director of Unit Acquisition to translate strategy, KPIs, and playbooks into measurable unit growth. Success in this role is defined by improved franchisee conversion performance, stronger acquisition discipline, and increased managed units.
Requirements
- 3 to 5+ years of experience in short term rental unit acquisition, property management growth, or owner facing sales.
- Direct experience working homeowner leads and influencing or closing short term rental management agreements.
- Demonstrated ability to coach others on sales or acquisition best practices.
- Strong working knowledge of CRMs, lead management systems, and performance dashboards.
- Analytical mindset with the ability to diagnose acquisition problems using data.
- Strong communication skills with the ability to influence without authority.
- Experience in a franchise, multi location, or distributed business model.
- Prior experience supporting or onboarding field operators (e.g., owners, GMs, market leaders).
- Familiarity with STR acquisition platforms, inbound lead sourcing, or SaaS enabled sales workflows.
Responsibilities
- Work directly with assigned franchisees to improve owner acquisition performance and managed unit growth.
- Serve as a day to day acquisition coach, advising franchisees on response time, follow up strategy, owner messaging, competitive positioning, and sales discipline.
- Review acquisition pipelines with franchisees, identify gaps, and recommend tactical improvements to increase conversion.
- Support franchisees in adapting acquisition strategies to their local market conditions and competitive dynamics.
- Support franchise adoption and effective usage of iTrip’s unit acquisition tools and platforms, including current primary solutions such as Rentalz, in alignment with Director led strategy.
- Ensure franchisees follow best practices for lead handling, CRM workflow, and data entry to maintain high quality reporting.
- Troubleshoot adoption challenges and escalate systemic issues to the Director of Unit Acquisition.
- Reinforce consistency in how acquisition tools are used across markets.
- Track franchisee acquisition KPIs including lead response time, outreach activity, follow ups, conversion rates, and net unit growth.
- Conduct regular performance reviews with franchisees and Success Managers focused on acquisition outcomes.
- Identify underperforming markets and execute targeted coaching and improvement plans.
- Share acquisition insights, trends, and success stories with the Director of Unit Acquisition.
Benefits
- Competitive Pay
- Health Insurance: Medical, Dental, Vision and Prescription Plans
- Health Savings Accounts
- Flexible Spending Account
- Dependent Flexible Spending Account
- Critical Illness
- Accident
- Retirement Savings Plan (401K) with discretionary company match
- Short- and Long-Term Disability
- Company Paid $25,000.00 life insurance
- Supplemental Life and AD&D Insurance
- Employee Assistance Program
- Paid Holidays
- Paid Vacation
- Paid Volunteer Time
- Inhabit Employee Discount Programs
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
