Manager of Undergraduate Career Services, KIPP Forward

KIPP • New York, NY

14h • $80,340 - $92,700 • Onsite

About The Position

The Manager of Undergraduate Career Services (UCS) is a highly motivated, flexible, entrepreneurial and outgoing professional committed to increasing alumni access to critical career services and programs. This person will have a unique opportunity to execute targeted recruitment of our college junior, senior and recently graduated alumni (Y3-6) into our career services programs. In the process, the Manager will play a key role in managing the partnerships that are providing those services directly. The Manager will have an opportunity to continue to expand upon our program offerings by actively searching and building relationships with innovative programs, employers, and professionals that could have the potential to increase access to internships and strong first jobs for our alumni. They will also have opportunities to work directly with alumni across the Postsecondary Success Collaborative, which includes alumni of KIPP NYC, NJ and Philadelphia, Achievement First NYC, CT, and RI, and Prospect Schools. The UCS Manager will report to the Director of UCS.

Requirements

• Bachelor’s degree from an accredited four-year educational institution
• At least 5 years work experience in consulting, program management, marketing/advertising, sales or customer relationship management, preferably with experience creating and executing strategies to target college students and recent graduates about products designed for them and/or programs and opportunities designed to advance their academic/career aspirations.
• Demonstrated interest, experience and outcomes in partnership and project management, and in coaching, recruitment, and marketing communications of and for college students.
• High energy, outgoing, positive, approachable and able to quickly connect and build rapport with alumni to effectively advise and engage them with programs and opportunities to advance their academic/career aspirations and take positive action steps and persevere towards their career goals
• Strong alignment with and commitment to KIPP Forward’s program model and goals and to working with underserved and underrepresented students and families
• Excellent written and verbal communication skills with an ability to forge trusting relationships with different audiences and diverse stakeholders internally within and across teams, and with external partners
• Strong organizational and time management skills with close attention to detail and the ability to manage multiple priorities and deadlines effectively
• Results-oriented problem solver who remains calm and resourceful when navigating complex or high-pressure situations to meet ambitious goals
• Collaborative and growth-minded professional who values diverse perspectives, seeks continuous learning, and demonstrates flexibility during peak work cycles

Responsibilities

• Develop, implement and drive overall Y3-6 recruitment strategies to increase alumni engagement with the career services programs offered by the KIPP Forward Postsecondary Success Collaborative
• Develop a deep understanding of the wide range of career programs available to our college-enrolled alumni, including program offerings, target audience/candidate, program length, and application process
• Monitor recruitment and program participation campaigns to support goals, while analyzing trends, adjusting outreach strategy and timelines as needed, and ensuring alignment with program objectives and team executional capacity
• Create and facilitate skill-based trainings for our staff to support their understanding of our career programming and enhance their career advisement capabilities and other related duties
• Outreach to college-enrolled alumni and recent college graduates to connect them to relevant career readiness, exposure and experience opportunities, and to capture and document post-graduate career plans, utilizing a wide-range of communication strategies/channels to drive results (e.g. texts, phone calls, social media, email, in-person/online meetings, group sessions)
• Collaborate with the KIPP Forward Operations team to develop materials that support the promotion of career programs to our alumni
• Attend meetings and professional development sessions to continuously build the necessary skills to encourage alumni engagement in career programming and provide them with appropriate career advisement
• Lead communication strategy for Y3–6 career services programming in collaboration with the Nudge Enabled Remote Advising (NERA) Program Manager
• Create and disseminate program recruitment and engagement communications across Y3-6 programs; integrate alumni testimonials and partner marketing materials into outreach and recruitment messaging
• Maintain a living communications calendar with deadlines, review and approval windows, and distribution dates; manage approval process for all Y3-6 career communications
• Manage the Career Newsletter, including the content, tone, and alignment with team priorities, and serve as the point of contact for required cross-team collaboration
• Manage LinkedIn engagement and opportunity posting processes, including Group membership approvals, and job and internship posting workflows to ensure alumni access to high-quality, relevant career opportunities
• Lead or co-lead partner management for assigned career programs, as determined by Director
• Conduct monthly to quarterly partner check-ins to align goals, recruitment plans, and messaging, ensuring maximization of partners’ capacity
• Research, vet, and recommend new partnerships that support alumni to secure internships and strong jobs in their desired field or industry
• Ensure the UCS Y3-6 communication plans are aligned with partners and internal teams
• Gather feedback and insights on career programming from alumni to support the UCS team’s evaluation of partnerships and services rendered
• Network with internal and external professionals to build relationships that can facilitate opportunities for our alumni within organizations/programs/companies committed to providing viable career pathways for Y3-6 students across our geographic regions
• In partnership with the UCS Director, develop the appropriate metrics and goals to support increasing alumni engagement across all UCS program offerings
• In collaboration with the KIPP Forward Data team and the UCS Director, help design and improve systems/tools that will support outreach efforts and progress monitoring towards career programming participation goals
• Input and maintain records of program and other opportunities alumni apply to and their application result into our internal tracking system
• Track and maintain key student data points in our centralized data systems, including detailed notes of every student communication, majors, prospective majors, careers and/or industries of interest, employment information, updated contact information, etc.
• Attend mandatory New Staff Training held full-time from July 13 – August 7, 2026 (week 1 in NYC, week 2-4 virtual). Ongoing professional development will be required quarterly
• Plan and participate in weekly team and one-on-one meetings with Director of UCS
• Lead Y2 to Y3 transition strategy for UCS team in collaboration with the College Success Team.
• Represent the UCS team in cross-functional meetings (e.g, with Ops, NERA, Data, etc.)
• Regularly and openly communicate with Director of UCS to seek guidance and support to navigate your progress
• Lead the annual Alumni Survey and feedback integration processes
• Support the initiative to collect Alumni Early Career Outcomes
• Curate alumni spotlights for social platforms and Collaborative partner communications
• May present/train UCS Y3-6 programming to KIPP Forward team during monthly team meetings

Benefits

• Robust benefits that include medical, dental, and vision.
• 403(b) retirement plan with a 50% match after 6 months.
• Generous Time-Off aligned with the school calendar
• Up to 12 weeks of 100% parental leave.
• Bright Horizon Back-up Child and Elder care.
• Employer-paid Life Insurance and Short-term / Long-term disability.
• Employee incentives include an 8-week paid Sabbatical after 10 years, annual professional development funds, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 251-500 employees