Manager of Supplier Growth & Success, Account Management

AvidXchange•Charlotte, NC

22h•Hybrid

About The Position

As the Manager of Supplier Growth & Sales , you will lead a high-performing team of Supplier Account Managers dedicated to expanding the AvidXchange Payment Network . Your mission is to drive ePayment adoption and revenue growth by coaching your team to build deep, consultative relationships with our 1.3M+ supplier base. This leadership role that sits at the intersection of sales strategy, data analytics, and cross-functional advocacy, ensuring our suppliers realize maximum ROI from our automated payment solutions. What You’ll Do Team Leadership & Performance: Lead, coach, and develop a team of Account Managers. You will set clear KPIs, optimize territory allocations, and provide hands-on coaching in discovery, objection handling, and executive-level communication. Sales Strategy & Execution: Guide the team in building account-level business cases and ROI storytelling. You will oversee re-engagement strategies for disengaged accounts, ensuring corrective action plans are in place to drive conversion and adoption. Data-Driven Forecasting: Oversee the team’s use of CRM insights and payment mix reports to identify trends. You will maintain accurate team-level forecasting and pipeline visibility, designing scalable solutions to address any patterns of underperformance. Cross-Functional Advocacy: Partner with Customer Success, Product, and Marketing to resolve friction points in the supplier experience. You will serve as the "voice of the supplier" in strategic discussions to influence our product roadmap and operational enhancements. What We’re Looking For Experience: 3–5+ years of success in B2B SaaS sales or account management, with at least 1–2 years in a formal leadership or team lead capacity. Industry Knowledge: High preference for candidates with experience in FinTech, Procurement, or AP/AR/Payments automation. Strategic Mindset: A "builder" who is proactive and resourceful, with a proven ability to motivate individual contributors in a complex, multi-stakeholder sales environment. Analytical Rigor: Strong ability to interpret data and coach others on forecasting discipline and identifying expansion opportunities. Communication: Exceptional written and verbal skills, with the ability to influence cross-functional partners and interact confidently with C-level executives. About AvidXchange AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything . We are Connected as People , Growth Minded , and Customer Obsessed . These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work ®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. Who you are: A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. What you’ll get: AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

Requirements

3–5+ years of success in B2B SaaS sales or account management, with at least 1–2 years in a formal leadership or team lead capacity.
Strategic Mindset: A "builder" who is proactive and resourceful, with a proven ability to motivate individual contributors in a complex, multi-stakeholder sales environment.
Analytical Rigor: Strong ability to interpret data and coach others on forecasting discipline and identifying expansion opportunities.
Communication: Exceptional written and verbal skills, with the ability to influence cross-functional partners and interact confidently with C-level executives.

Nice To Haves

High preference for candidates with experience in FinTech, Procurement, or AP/AR/Payments automation.

Responsibilities

Lead, coach, and develop a team of Account Managers.
Set clear KPIs, optimize territory allocations, and provide hands-on coaching in discovery, objection handling, and executive-level communication.
Guide the team in building account-level business cases and ROI storytelling.
Oversee re-engagement strategies for disengaged accounts, ensuring corrective action plans are in place to drive conversion and adoption.
Oversee the team’s use of CRM insights and payment mix reports to identify trends.
Maintain accurate team-level forecasting and pipeline visibility, designing scalable solutions to address any patterns of underperformance.
Partner with Customer Success, Product, and Marketing to resolve friction points in the supplier experience.
Serve as the "voice of the supplier" in strategic discussions to influence our product roadmap and operational enhancements.

Benefits

18 days PTO
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare
High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
100% AvidXchange paid Dental Base Plan Coverage
100% AvidXchange paid Life Insurance
100% AvidXchange paid Long-Term Disability
100% AvidXchange paid Short-Term Disability
Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange
Discounts on Pet, Home, and Auto insurance
WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
Onsite gym fitness center, yoga studio, and basketball court
Tuition Reimbursement up to the federal maximum of $5,250
Hybrid Workplace Flexibility
Free parking