Manager of Staff Development, Homecare-FT

Hackensack Meridian Health•Wall, NJ

11d

About The Position

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change. At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At www.TeamHMH.com , you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth. The Manager of Staff Development is a key leadership role responsible for the comprehensive oversight of clinical and non-clinical education and professional development. This position involves designing, implementing, and managing orientation and ongoing training programs to ensure that all team members are competent, compliant with regulatory standards, and equipped to provide high-quality patient care. The manager will lead all educational initiatives, from new hire orientation to advanced clinical competencies, while also playing a vital role in quality improvement, regulatory preparedness, and safety management. This role requires strategic collaboration with operational leaders and IT analysts to optimize systems and processes that support clinical excellence and efficiency.

Requirements

Bachelor's degree in Nursing.
Minimum of five (5) years of experience in health care.
Excellent clinical informatics as well as written and oral communication skills with ability to present quality outcomes at various leadership level meetings within the organization.
Ability to work on multiple projects concurrently in a fast paced, timeline driven environment.
Strong planning and organizational skills with the ability to work independently, multi-task, and prioritize responsibilities.
Excellent written and verbal communication skills.
Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
NJ State Professional Registered Nurse License.

Nice To Haves

Master's degree (MSN, MBA, MPH).
Experience in Home Health/Hospice.
Performance improvement experience.
Experience with leading quality and outcomes work.
Understanding of clinical regulatory standards.

Responsibilities

Designs, implements, and continuously updates a comprehensive staff development program. This includes creating and revising orientation materials, competency checklists, and educational modules for the Learning Management System (LMS) based on evidence-based practices and regulatory standards. Explores new technologies to improve the educational experience.
Serves as the lead instructor and coordinator of a wide range of orientation and training classes, including clinical protocols, case management, and documentation. As a credentialed Epic Instructor, this role is responsible for ensuring that all clinical staff are trained for all relevant Epic workflows and functionalities and demonstrate proficient use of the electronic health record.
Leads agency-wide preparations for Department of Health and Joint Commission surveys by maintaining and updating survey guides, conducting targeted chart audits, and educating staff on new and existing CMS and Joint Commission standards. This individual also assists in record audits, surveyor navigating of patient charts and providing relevant documentation as requested.
Collaborates with operational leaders to devise and implement strategies aimed at improving quality measures and patient satisfaction. Provides direct guidance and coaching to new clinicians on specialized documentation, such as OASIS, to ensure accurate and successful completion of proficiency exams.
Acts as the designated FEMA-trained leader for safety initiatives, organizing and conducting the Safety and Emergency Management Committee. This function includes developing and executing emergency management exercises and ensuring all operations are proficient with the Everbridge notification system. The role acts as liaison to the HMH Network EOC and Emergency Committees.
Oversees the annual and as-needed review and update of critical agency resources, including all operational policies and procedures, Patient Handbooks, and the Team Member Resource Guide, to ensure all information is current and accessible.
Provides expert guidance to clinical staff on complex documentation standards, such as OASIS and HOPE, to ensure accuracy and compliance. Oversees the development and maintenance of clinical resources, patient handbooks, and staff competency materials to ensure they reflect current evidence-based practices and regulatory standards.
Other duties and/or projects as assigned.
Adheres to HMH Organizational competencies and standards of behavior.
Lifts a minimum of 10 pounds, pushes and pulls a minimum of 10 pounds and stands a minimum of 120 minutes a day.