Manager of Sales Development

Vonage

87d

About The Position

Join Vonage and help us innovate cloud communications for businesses worldwide! The API business unit focuses on API/CPaaS solutions which empower organizations with a customizable, omnichannel communications infrastructure, enabling them to connect with customers on their preferred channels throughout their journeys. With our easy-to-use APIs, global platform, and expert support, customers can abstract the complexity of communications and engage with customers in ongoing conversations. As a Manager of Outbound Sales Development, you will be responsible for recruiting, building & leading a successful team of Sales Development Representatives (SDRs) who are focused on playing a vital role not only in generating sales pipeline, but helping us refine sales and marketing strategy based on interactions and successes with prospects. This role demands a blend of leadership, coaching acumen, and a deep understanding of sales metrics and methodologies to optimize team performance.

Requirements

• Proven track record managing and growing successful Sales Development or Inside Sales teams in a fast growth technology environment.
• Demonstrated ability to develop and run sales campaigns.
• Experience with analysis of data & performance metrics; clarifying expectations is vital in ensuring your team knows exactly what their daily activities are, as well as the productivity levels they should aim for.
• Strong business acumen to interpret data, determine what it is telling the business, and take action when needed.
• In addition to proven Sales Leadership experience a clear track record of success within Sales or Sales Development roles is essential.
• Demonstrate ability to provide consistent positive/constructive feedback, set clear goals, and facilitate ongoing training.
• Exceptional communication & clear expectation setting skills to interact effectively with all levels of management and internal departmental partners including sales, marketing and product marketing.
• Proven track record at establishing and exceeding measurable goals in a fast-paced Sales Development/Sales environment.

Nice To Haves

• Understanding and experience selling SaaS solutions, experience of API/CPaaS technology would be an advantage.
• College degree or equivalent preferred.

Responsibilities

• Manage a team of Outbound SDRs to exceed goals, objectives, and monthly/annual quotas.
• Actively recruit, hire, onboard, as well as continually train, motivate & mentor the team.
• Ensure the effective use of Salesforce.com, sales engagement platforms and other prospecting tools.
• Compile weekly/monthly team metric reports on SDR activities to create best practices for fast growing teams and summarize results to management.
• Collaborate with Sales teams to review qualification approaches to maximize opportunities.
• Proactively work to improve the Sales Development resources as we develop Vonage's success story and presence in the market.
• Forecasting, ensuring accurate assessment of opportunity pipelines.
• Foster a strong team culture and create innovative strategies to drive ongoing success.
• Work closely with members of Sales Leadership to ensure a positive and collaborative working environment while maximizing the effectiveness of the Outbound SDRs.
• Identify individual and team training needs and create subsequent training and development plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees