Manager of Product Safety & Compliance

Springs Window Fashions•Middleton, WI

About The Position

The Manager – Product Safety and Compliance is the organization’s primary authority for product safety and compliance across all consumer goods. This role ensures that products meet or exceed all applicable U.S. and Canadian laws, regulations, and standards—including those governing chemical composition (e.g., PFAS, flame retardants), voluntary and mandatory safety standards, and emerging requirements. The Manager leads the Product Safety Team (PST), drives cross-functional initiatives, and manages compliance programs that safeguard consumers and the company’s reputation. This position requires strategic vision, hands-on execution, and the ability to influence and collaborate across departments.

Requirements

Education Required: Bachelor's degree in Engineering, Chemistry, Quality Assurance, Legal Studies, Risk Management, or related field
Minimum 5 years experience in product safety, regulatory compliance, or risk management in consumer goods
In-depth knowledge of CPSC and Health Canada and regulations
Demonstrated project management skills, including planning, execution, and cross-functional collaboration
Excellent interpersonal and communication skills; proven ability to lead through influence
Strong Analytical, investigative, and organizational skills; attention to detail

Nice To Haves

Experience in consumer product manufaturing or home furnishings
Familiarity with incident tracking software, compliance databases, and recall coordination
Familiarity with EPA, and state chemical regulations (PFAS, flame retardants, etc.)
Working knowledge of ISO 10377:2013 (Consumer product safety - guidelines for suppliers) or similar frameworks
Experience with sustainability, environmental compliance, and chemical management programs

Responsibilities

Develop, implement, and continuously improve the Product Safety and Compliance Program, integrating safety and regulatory compliance throughout the product lifecycle.
Chair the Product Safety Team (PST), convening meetings for escalated issues and driving cross-functional collaboration.
Serve as the primary liaison to regulatory agencies (e.g., CPSC, Health Canada, EPA, state authorities) on product safety and compliance matters.
Maintain expert knowledge of all relevant product safety laws, chemical regulations (PFAS, flame retardants), and voluntary/mandatory standards in the US and Canada.
Oversee compliance with federal, state, and provincial laws regulating product composition, labeling, and safety (including emerging chemical restrictions).
Monitor regulatory changes and industry trends; assess impact and update policies and procedures accordingly.
Lead or support product risk assessments, hazard analyses, and compliance reviews for new and existing products.
Manage documentation, technical files, and compliance records to ensure audit-readiness and regulatory reporting.
Oversee intake and classification of product safety and compliance concerns from employees, customers, and other channels.
Direct or delegate investigations of safety and compliance incidents, coordinating with Customer Service, Engineering, Legal, and external experts.
Determine reportability of incidents and prepare regulatory filings within statutory timelines.
Recommend and manage stop-sale actions, recalls, and remediation as required.
Develop and deliver training on product safety and compliance for relevant personnel.
Update guidance materials and escalation procedures; promote a culture of proactive reporting and compliance.
Communicate compliance requirements and safety expectations to internal and external stakeholders.
Track and report safety and compliance metrics (incident types, trends, closure timelines, audit results).
Lead regular reviews of program performance and drive continuous improvement initiatives.
Lead and manage cross-functional projects to address product safety and compliance challenges.
Influence and motivate teams without direct authority; build consensus and drive accountability across departments.
Manage resources, timelines, and deliverables for compliance initiatives, adapting to changing priorities and regulatory landscapes.