Manager of Planning & Analysis

Hollywood Casino at Charles Town Races

41d

About The Position

The Manager of Planning & Analysis is a strategic partner to property and corporate leadership, providing insight and recommendations into our businesses and the markets in which they operate. This role assists with being a trusted advisor, using data to drive new ideas, improvements, and recognize opportunities.

Requirements

Must be at least 21 years of age.
Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university in Finance, Accounting, or related field; or at least three years planning & analysis experience; or equivalent combination of education and experience.
Gaming experience highly preferred.
Leadership experience required.
Must have comprehensive financial modeling experience.
Must have the ability to travel between assigned properties as needed.
Must have excellent verbal and written communication skills.
Must have strong presentation and client interface skills.
Must have strong problem solving and analytical skills.
Must have the ability to analyze data and make sound recommendations based upon trends.
Must be able to meet deadlines and to work under the pressure of short time constraints.
Must have technical proficiency and knowledge in Microsoft applications (Word, Excel, PowerPoint, Excel, Access, and Outlook). Must have advanced experience in Excel, COGNOS, and SQL. Experience with computer report writing software highly desirable.
Ability to effectively present information and respond to questions from internal stakeholders, including but not limited to property leadership.
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
Must have the ability to drive results and be proactive when working on tasks.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Must have demonstrated ability to drive toward results.
Employee must be able to qualify for licenses and permits required by federal, state, and local regulations.
Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.

Nice To Haves

MBA preferred.
Gaming experience highly preferred.
Experience with computer report writing software highly desirable.

Responsibilities

Responsible for supervising and managing staff in the Planning & Analysis Assists in developing P&A talent across assigned properties.
Partners with regional and property leadership to assist with providing insight and recommendations into how to improve our businesses. Develops, implements, and manages operational goals and monitors achievements of performance and profit objectives.
Responsible for assisting in the budget process by providing recommendations; ensuring compliance to departmental budget initiatives; reporting budget concerns to manager.
Partners with marketing teams to perform comprehensive reviews of market opportunities and to understand marketing programming results. Makes recommendations to all parties to improve revenues and drive profitability through marketing programs, including online where applicable.
Encourages learnings across property departments, different markets, different platforms, and regions. Promotes cross-property strategies.
Analyzes and evaluates all financial activity labor and daily revenue trends to ensure continuous improvement and identify future opportunities for growth. Makes recommendations for improvement.
Demonstrates intellectual curiosity for the business and industry. Responsible for maintaining updated knowledge of industry trends and using knowledge to drive change.
Assists with presenting and discussing analyses with property level executives.
Prepares ad-hoc analysis as needed.
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
Responsible for ensuring compliance with all regulatory requirements and reporting potential issues to Executive Management / GM.
Maintains strict confidentiality in all departmental and company matters.
Responsible for staff development and training programs.
Responsible for rewards and recognition program to maximize employee engagement.
Evaluates team members within department and delivers constructive feedback to employees in regards to performance.
Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning, and directing work) to meet business needs.
Determines work procedures and expedites workflow.
Responsible for employee performance (disciplining, coaching, counseling).