Manager of Pharmacy - NM Home Infusion

Northwestern Memorial Healthcare•Wheaton, IL

About The Position

The Manager Pharmacy reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards. The Manager of Pharmacy is tasked with overseeing Pharmacy Services. This includes strategic planning, daily operations, and aligning Northwestern Medicine's goals and strategies with the Work Unit/Department's strategic plan. Additionally, they collaborate with clinical leadership to define and implement clinical and distributive services, manage pharmaceutical educational programs, and manage financial and personnel management.

Requirements

Bachelor of Science or Doctor of Pharmacy from accredited College of Pharmacy
Illinois Licensed Pharmacist
3-5 years of experience in a health care institution or equivalent advanced Pharmacy residency/fellowship training
Effective oral/written communication skills with all levels of internal and external customers
Home Infusion: 5 years’ experience in Home Infusion, acute care, or specialty pharmacy
Procurement Operations: Consulting or group presentation skills
Strong negotiation skills
Demonstrated ability to facilitate change and achieve savings goals
Operational knowledge of pharmacy technology, and automation systems

Nice To Haves

Pharmacy management experience
MBA, MHA, or PGY2 residency in Health System Pharmacy Administration and Leadership

Responsibilities

Plans staffing requirements, hires to meet needs, and schedules to ensure efficient management of pharmacy resources and workflow
Cooperates with peers in the scheduling and sharing of personnel resources
Assists with development of talent across sections in technical, clinical, and management positions through early assessment of high potential; individual development plans; direct mentoring and monitoring of development plans; succession planning
Coaches and monitors staff to ensure compliance with standards and improvement in performance
Uses appropriate resources to implement department, hospital, and health system policies and procedures
Implements NM performance management process
Adheres to Values-Based Leadership Model: Fosters patients first mission and prioritize our people; value and promote teamwork, deliver and expect excellence; act with integrity
Ensure programmatic goals and evaluations are delivered for pharmacy students and/or residents at the practice site
Assume twenty-four-hour accountability for quality of patient care, human resources, and overall department function
Develops department-based goals to support hospital and division mission and objectives
Uses appropriate resources within the hospital and department to provide consultation, education, technical, or information services to provide optimum pharmacy care
Ensures compliance with all federal, state, local, and regulatory policies and procedures
Facilitates a multi-disciplinary and collaborative approach to patient care and inter-departmental problem solving and service delivery
Develops and maintains relationships with all customers
Ensures that service standards are developed, implemented, and evaluated
Creates an environment of high morale and motivated professionals
Develops cost center capital budget and submits for approval
Develops major equipment purchase proposals, selection, prepares documents for equipment acquisition
Develops and participates in facility changes and planning
Works with physicians in developing criteria for drug use and in implementing and monitoring the criteria
Works with physicians on the resolution of distributive and clinical issues
Identifies and pursue activities and development opportunities which are appropriate for position and personal development
Meets the responsibilities of the Designated Person as outlined in USP standards
Manages the day-to-day operations of the home infusion pharmacy; an integrated business unit (home infusion, specialty home infusion, and durable medical equipment supplier) of Northwestern Medicine.
Supports the post-acute and ambulatory needs of the health system.
Oversees the safety and integrity of USP<797> sterile compounding operation.
Ensures compliance to USP and Joint Commission standards.
Maintains departmental policies and procedures.
Oversees critical elements of state licensure and federal regulations such as record keeping, inventory management, audits, and renewals.
Functions as the pharmacist-in-charge (PIC) for the organization.
Identifies areas for operational efficiencies as it pertains to workflows, configuration of dispensing software, IV dose forms, and delineation of responsibilities.
Manages subcontracted relationships with vendors such as courier and infusion nursing services.