Manager of Performance Improvement
About The Position
Manages the hospitals’ quality and performance improvement program and processes, facilitating data analysis and improvement in organizational quality, efficiency, safety, and engagement. Manages the regulatory program including assuring compliance with national, state, and local external agency requirements, providing oversight to the internal and external audit program and the corrective action planning program for compliance. Manges team member, leader, and medical staff leadership compliance with regulatory and external agency requirements, including providing education, training, and resources where needed. Provides information, data, and reports for the hospital’s peer review program, including support of the OPPE and FPPE program. Manages and supervises the team members in the Quality and Regulatory department, including day to day activities. Prioritizes site clinical and non-clinical improvement opportunities including oversight of performance improvement activity. Support the Quality Management Oversight Committee and its related processes. Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale. Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
Requirements
- Bachelor’s Degree in healthcare or related field.
- Typically requires 5 years of experience in quality in acute care setting.
- Clinical knowledge about hospital care related processes
- Competency in performance improvement methodologies and tools
- Competency in change management
- Ability to urgently respond to regulatory requests and patient safety events
- Organizational and presentation skills
- Proficient in MS Office
- Proficient in data analytics
- Ability to sit for extended periods of time.
- Ability to travel to other AAH locations.
- Exposed to normal office environment.
- Operates all equipment necessary to perform the duties of the job.
Responsibilities
- Manages the hospitals’ quality and performance improvement program and processes, facilitating data analysis and improvement in organizational quality, efficiency, safety, and engagement.
- Manages the regulatory program including assuring compliance with national, state, and local external agency requirements, providing oversight to the internal and external audit program and the corrective action planning program for compliance.
- Manges team member, leader, and medical staff leadership compliance with regulatory and external agency requirements, including providing education, training, and resources where needed.
- Provides information, data, and reports for the hospital’s peer review program, including support of the OPPE and FPPE program.
- Manages and supervises the team members in the Quality and Regulatory department, including day to day activities.
- Prioritizes site clinical and non-clinical improvement opportunities including oversight of performance improvement activity.
- Support the Quality Management Oversight Committee and its related processes.
- Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
- Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
- Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1-10 employees
