Manager of Performance Improvement

Cornerstones of Care•Kansas City, KS

10d•$54,000 - $58,000

About The Position

To ensure quality services are being provided to the children and families served throughout Cornerstones of Care. The person in this position has advanced skills to assess program data to ensure the outcome and process requirements of the contracts, accreditation, and licensure bodies are met. The Manager of Performance Improvement will work with program staff of all levels to coordinate program-specific and organization-wide efforts to ensure that performance improvement programs are developed and managed using a data-driven focus that sets priorities for improvements aligned to ongoing strategic imperatives. The person in this role will demonstrate outstanding collaboration with leaders, fostering productive and supportive working relationships with internal and external partners. The Manager of Performance Improvement is a strong analytic thinker and problem solver; must be able to analyze the data received to report progress, and performance trends, and work collaboratively to develop improvement plans when needed to ensure best practice.

Requirements

Education Level: Bachelor's Degree; Masters Prefered
Other minimum requirements: Use of Excel
Years of Experience: 3 to 5 years, preferably with program improvement activities
Must pass background check, physical and drug screening.
This position also requires a valid driver’s license and proof of current vehicle insurance.

Responsibilities

Oversee the day-to-day activities of the Performance Improvement Specialists.
Assists with the development and monitoring of basic dashboards, and scorecards, and routinely updates compliance reports that monitor quality, safety, health, and finance for the organization.
Compile, analyze, and share results and trends for quarterly reports for assigned programs, committees, and initiatives to report outputs and outcomes on performance measures and assist with internal programmatic benchmarking opportunities.
Initiate/participate in meetings with all levels of staff to process the results of performance reports and share data trends
In collaboration with program leaders, evaluate and synthesize data trends to develop and implement improvement initiatives.
Ensures needed data is collected on a timely basis, regular progress reports are distributed, and makes recommendations for future improvements based on the data.
Assist agency and program staff to use data to maximize and modify program delivery to achieve successful youth and family outcomes.
Oversees the implementation of quality improvement efforts designed to improve performance and maintain compliance with COA, HIPPA, and other accreditation standards.
Work collaboratively with the Cornerstones of Care electronic health record partner to develop reports and support the utilization of full implementation for data integrity.
Work as part of the Performance Excellence and Technology Operations teams to coordinate and prioritize requests and innovations for optimization of the Electronic Health Record (EHR)