Manager of Operations (Secondment 9-12 Months)

Pfizer•Andover, MA

1d•Hybrid

About The Position

WHY PATIENTS NEED YOU Our breakthroughs would not reach patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand their crucial role in Pfizer's mission. Patients need colleagues like you who take pride in their work and strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to necessary medicines. Your role will involve determining manufacturing methods, procedures, and tooling requirements, as well as designing tools and planning production sequences in line with continuous improvement, Six Sigma, Lean, and other Good Manufacturing Principles (GMP). Your contributions will support Pfizer's mission to prioritize innovation, creativity, and respect for patients, colleagues, and society. WHAT YOU WILL ACHIEVE Lead and manage people, technology, and financial resources within the department, ensuring alignment with short-term goals. Actively share knowledge and collaborate within and across departments to foster innovation and continuous improvement. Identify and implement potential improvements in processes or products, taking calculated risks to develop innovative ideas. Solve moderately complex problems within your area of expertise and assist with cross-functional issues, providing technical guidance and oversight. Oversee operational activities, manage multiple projects, and ensure compliance with regulations and GMP through effective execution of unit operations. Manage the performance of direct reports through goal setting, coaching, mentoring, and ongoing assessment, recognizing and addressing development needs. Solicit input, explain complex concepts, and persuade others to adopt a point of view, building alignment across manufacturing assets. Own human performance event investigations as Lead Investigator, making autonomous decisions with minor impact and escalating significant decisions. Form, lead, and facilitate cross-functional teams to execute key processes, ensuring accountability for the production activities of numerous Pfizer products. Assist with short-range and long-range planning, including scheduling operations and staff, and coordinating facilities shutdowns and preventive maintenance.

Requirements

Applicant must have a bachelor's degree with at least 5 years of experience; OR a master's degree with at least 3 years of experience; OR a PhD with 0+ years of experience; OR as associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience.
A robust grasp of industry knowledge and business operations, such as financial basics, enterprise systems like payroll and inventory management
Proficiency in administrative, managerial, and technical report writing skills
Effective written and oral communication skills
Strong computer and presentation capabilities
Experience in people leading
Knowledge of GMP and regulatory requirements

Nice To Haves

Certifications in Continuous Improvement or Project Management
Familiarity with Local Environmental Health and Safety standards
Excellent interpersonal and communication skills
Experience in motivating and developing team members
Strong leadership and decision-making skills
Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Responsibilities

Lead and manage people, technology, and financial resources within the department, ensuring alignment with short-term goals.
Actively share knowledge and collaborate within and across departments to foster innovation and continuous improvement.
Identify and implement potential improvements in processes or products, taking calculated risks to develop innovative ideas.
Solve moderately complex problems within your area of expertise and assist with cross-functional issues, providing technical guidance and oversight.
Oversee operational activities, manage multiple projects, and ensure compliance with regulations and GMP through effective execution of unit operations.
Manage the performance of direct reports through goal setting, coaching, mentoring, and ongoing assessment, recognizing and addressing development needs.
Solicit input, explain complex concepts, and persuade others to adopt a point of view, building alignment across manufacturing assets.
Own human performance event investigations as Lead Investigator, making autonomous decisions with minor impact and escalating significant decisions.
Form, lead, and facilitate cross-functional teams to execute key processes, ensuring accountability for the production activities of numerous Pfizer products.
Assist with short-range and long-range planning, including scheduling operations and staff, and coordinating facilities shutdowns and preventive maintenance.