Manager of Operations

Herzog•Stockton, CA

1d•$125,000 - $145,000

About The Position

TransitAmerica Services, Inc., a division of Herzog, is currently seeking Manager of Operations in Stockton, CA to join our team. The pay range for this position is $125,000 - $145,000 annually. Duties and Responsibilities: This is a non-exhaustive overview of the job duties for this position. Ensure all operations comply with applicable safety, security, contractual, and regulatory standards. Manage train and train crew assignments while coordinating with host railroads and agency partners. Monitor daily operations, including fitness-for-duty checks, performance oversight, and compliance with CFR requirements. Maintain engineer certification records, oversee operational testing in compliance with CFR Parts 240 and 242, and conduct annual evaluations and new-hire qualifications. Prepare and analyze daily and monthly on-time performance (OTP) reports, operating statistics, and employee work hours. Investigate train delays, passenger incidents, and operational disruptions; analyze trends to prevent future impacts to ACE service. Coordinate emergency response, service recovery, and extra train movements in collaboration with Operations leadership and external partners, including UPRR, PCJPB (Caltrain), SJRRC, and the OMC. Interface daily with the Mechanical Department to support train movements, inspections, washes, and securement needs. Conduct classroom and refresher training as required and support ongoing employee development. Supervise Operations employees to ensure safe, efficient movement of all rolling equipment in compliance with policies and regulations. Interface with Agency and TASI departments, passengers, Federal and State regulatory bodies (FRA, CPUC), host railroads (UPRR, Amtrak, PCJPB(Caltrain), BNSF), law enforcement and emergency personnel, vendors, partners, and Herzog employees at all levels to support train operations. Position requires on-call and the ability to respond in the field to operational incidents at any time. Regular and consistent engagement, participation and promotion of Herzog’s Culture and its essential behaviors are a requirement for this position. Regular and predictable attendance and punctuality are a requirement for this position. Other duties as assigned.

Requirements

High School diploma or equivalent.
Minimum of 5 years of experience in operations management or a similar management role and overseeing 10 or more employees.
Experience managing employees covered under a collective bargaining agreement.
Must have previously held a 240 or 242 certification or become qualified to operate a locomotive within one year of hire on the assigned operating territory.
Must be trained in recognizing signs and symptoms under the requirements from FRA, FTA, or other applicable agency regulations.
Subject to pre-employment background check and motor vehicle report review
Maintain a valid driver’s license and endorsements as required per position.
Subject to pre-employment physical, medical evaluation, and drug screen due to the safety sensitive nature of this position.
Successfully complete and maintain any required safety certification and testing on an annual basis.
Able to walk on uneven surfaces up to one-half mile.
Maintain balance for an extended period of time while train is in motion.
Must be able to be aware of surroundings and follow verbal commands while being exposed to moderately loud noises on a daily basis.
Work in a confined access/space environment with a width of 16 inches.
Must be able to adapt to various temperature extremes including but not limited to heat, cold, moisture and wind.
Regularly sit and stand for an extended period of time.
Able to tolerate repetitive movements, squatting/bending, and overhead reaching.
Able to lift up to shoulder height and horizontally transfer up to 35 pounds for a distance up to 10 feet.
Regularly kneel, bend, squat for extended periods of time.
Regularly reach overhead.
Regularly grasp/squeeze equipment with a force up to 20 pounds.
Regularly ascend/descend a platform with a height of up to 36 inches from the floor.
Regularly ascend and descend an 8 step ladder while carrying up to 20 pounds.
Must successfully pass color/vision examinations as required by the position.
Must be able to hear and distinguish auditory signals as required by the position.
Able to work in a safety sensitive work environment.

Responsibilities

Ensure all operations comply with applicable safety, security, contractual, and regulatory standards.
Manage train and train crew assignments while coordinating with host railroads and agency partners.
Monitor daily operations, including fitness-for-duty checks, performance oversight, and compliance with CFR requirements.
Maintain engineer certification records, oversee operational testing in compliance with CFR Parts 240 and 242, and conduct annual evaluations and new-hire qualifications.
Prepare and analyze daily and monthly on-time performance (OTP) reports, operating statistics, and employee work hours.
Investigate train delays, passenger incidents, and operational disruptions; analyze trends to prevent future impacts to ACE service.
Coordinate emergency response, service recovery, and extra train movements in collaboration with Operations leadership and external partners, including UPRR, PCJPB (Caltrain), SJRRC, and the OMC.
Interface daily with the Mechanical Department to support train movements, inspections, washes, and securement needs.
Conduct classroom and refresher training as required and support ongoing employee development.
Supervise Operations employees to ensure safe, efficient movement of all rolling equipment in compliance with policies and regulations.
Interface with Agency and TASI departments, passengers, Federal and State regulatory bodies (FRA, CPUC), host railroads (UPRR, Amtrak, PCJPB(Caltrain), BNSF), law enforcement and emergency personnel, vendors, partners, and Herzog employees at all levels to support train operations.
Position requires on-call and the ability to respond in the field to operational incidents at any time.
Regular and consistent engagement, participation and promotion of Herzog’s Culture and its essential behaviors are a requirement for this position.
Regular and predictable attendance and punctuality are a requirement for this position.
Other duties as assigned.