Manager of Operations and Compliance

EAGLE College Prep Schools•Phoenix, AZ

10d

About The Position

The Manager of Operations and Compliance is responsible for ensuring strong operational execution and regulatory compliance across the EAGLE College Prep Schools. This role supports campuses by building clear systems, monitoring implementation, and aligning operational practices with organizational expectations. The Manager works across national, regional, and school leadership teams to ensure that key functional areas including, but not limited to, finance, human resources, data and applications, marketing, and facilities, are implemented with fidelity and consistency. By strengthening systems, monitoring risk, and supporting leaders, this role helps create efficient, compliant, and scalable school operations so campus leaders can focus on academics, culture, and family experience.

Requirements

Bachelor’s degree in business administration, education, public administration, operations management, or related field
Valid Arizona Department Public Safety IVP Fingerprint Clearance Card
At least 3 years of experience in school operations, non-profit operations, compliance, or business operations
Demonstrated experience managing complex systems, projects, and cross-functional initiatives
Experience working with policies, procedures, and regulatory requirements; experience in education compliance preferred
Proven ability to create, implement, and monitor systems, processes, and workflows across teams
Experience working with multiple teams and levels of leadership
Strong proficiency with technological applications and comfort learning new systems, dashboards, and tracking tools
Demonstrated ability to identify risks, develop solutions, and make sound decisions in a fast-paced environment
Mission Alignment: Demonstrates a strong commitment to EAGLE College Prep Schools’ mission and values
Communication Skills: Clear, effective written and verbal communication
Organization & Time Management: Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment; ability to manage complex systems
Collaboration: Works effectively with cross-functional teams, including but not limited to, regional and school leaders, teachers, and staff
Attention to Detail: Ensures accuracy, quality, compliance, and consistency across all documentation, processes, and reporting
Adaptability: Responds positively to changing priorities and evolving organizational needs
Technology Proficiency: Comfortable using digital tools and platforms
Compliance: Strong understanding of regulatory requirements, risk management, and operational best practices
Commitment to Customer Service Excellence: Upholds core service keys of Care, Expertise, Efficiency, Ease, and Appearance in all interactions, creating a professional and positive experience for parents and students
Mission-driven and deeply committed to serving students, families, and communities
Warm, approachable, and able to build trusting relationships with families and staff
Proactive and self-motivated, with a strong sense of ownership and follow-through
Highly organized with strong attention to detail
Adaptable and flexible in a fast-paced, evolving school environment
Collaborative team player who values feedback and shared success
Professional, dependable, and demonstrates sound judgment
Passionate about education and community engagement

Responsibilities

Cross-Functional Leadership and Alignment:
Serve as a regional connector across national, regional, and campus teams
Work closely with leaders in finance, HR, facilities, data and applications, and marketing
Translate organizational policies into clear campus procedures and expectations
Ensure consistent operational execution across all campuses
Lead cross-functional project coordination and implementation
Compliance and Risk Management:
Develop, maintain, and monitor compliance systems and calendars
Ensure adherence to federal, state, charter, and organizational requirements
Monitor required trainings, certifications, documentation, and reporting due dates
Identify risks and proactively implement mitigation plans
Audit and Monitoring Leadership:
Lead planning and coordination of the organization’s annual audit process
Serve as the primary coordinator for audit preparation, documentation, and timelines
Ensure campuses maintain organized documentation and audit-ready systems year-round
Support and coordinate additional audits, reviews, and monitoring visits, including, but not limited to, programmatic, operational, and compliance reviews
Support in the development, implementation, and monitoring of corrective actions and ensure timely completion of any follow-up requirements
Finance and Business Operations Alignment:
Support campus leaders in executing financial processes and controls
Ensure adherence to purchasing, expense, and documentation procedures
Coordinate with finance on reporting and compliance requirements
Support operational processes connected to enrollment and funding
Human Resources Operations and Compliance
Ensure implementation of HR policies, procedures, and documentation requirements
Support onboarding, offboarding, and personnel compliance systems
Monitor required trainings and certification tracking
Partner with HR to ensure campuses execute HR processes with fidelity
Facilities and Safety Coordination
Partner with facilities teams on maintenance, vendors, and projects
Ensure compliance with safety, emergency, and inspection requirements
Monitor drills, documentation, and preparedness systems
Support shared-use facility coordination
Operational Systems, Technology and Program Oversight
Provide oversight of the National School Breakfast and Lunch Program, ensuring compliance and reporting
Partner with national and school leaders to plan, purchase, and maintain technology equipment and infrastructure
Serve as the regional point of contact for technology vendors and consulting partners
Lead setup, maintenance, updates, and training for the Student Information System
Ensure accuracy, integrity, and strong utilization of student information and operational data systems
Oversee the collection and maintenance of student records
Training, Onboarding, and Campus Operations Support
Lead onboarding and ongoing training for campus operations team members
Facilitate regular meetings with school operations teams to ensure alignment and continuous improvement
Conduct weekly meetings with school principals to ensure operational systems and planning remain on track
Coach school leaders and campus operations team members on operational systems
Develop tools, procedures, and training to strengthen campus execution
Monitor implementation and provide accountability and feedback
Build campus capacity to manage day-to-day operations effectively
Grants and Reporting:
Coordinate and contribute to state, federal, and authorizer grant applications, proposals, and reporting
Partner with leadership to support grant compliance and documentation
Additional Responsibilities:
Support continuous improvement of operational systems and processes
Perform other duties as assigned in support of regional priorities and school success