Manager of Network Engineering

HCA•Kansas City, MO

42d

About The Position

The Manager of Network Engineering provides technical and managerial leadership in the design, planning, operation, maintenance, and advanced troubleshooting of the HCA network and security infrastructure. This position ensures continuity and alignment of the division's network and security administration/engineering direction and plans with HCA's corporate IT&S strategies, division IT&S strategic plans, and facility needs, and participates in architecting the division's network and security infrastructure and in the development of guidelines, procedures, and standards. The Manager of Network Engineering requires subject matter knowledge across network and security-based technologies, services, and components. This position must stay abreast of latest technology developments to ensure service levels proactively meet or exceed corporate and division requirements and service level agreements with key stakeholders and vendors.

Requirements

Requires a strong knowledge of supported network and security systems, application transport, and hardware configuration.
Strength in statistical or analytical tools for network and security systems monitoring.
Knowledge of technology, networks, and data architecture.
Demonstrated ability to proactively identify needs, manage resources, and multi-task.
Require advanced reasoning, math, and language skills.
Ability to communicate effectively verbally and in writing.
Demonstrated customer orientation.
Proficiency in Microsoft Office applications and others as required.

Nice To Haves

Advanced training and/or Cisco certifications are a plus.

Responsibilities

Responsible for technical and managerial leadership in establishing goals and priorities, design, planning, dayto-day operation, maintenance, and advanced troubleshooting of the network and security infrastructure.
Meets with corporate, division, and facility-level leadership teams, as needed to align strategy, services, and coordinate any required implementation activities.
Trains, supervises, manages, and develops staff.
Responsible for personnel management, conducts performance reviews, competency development, and coaches staff.
Builds and maintains relationships with business operations, IT&S leaders, and vendors.
Participates in resource planning and allocates resources to meet goals of the functional area, IT&S goals and business priorities.
Organizes, plans, assigns, and monitors completion of work.
Ensures all systems adhere to established HCA policies, procedures, and standards.
Establishes and manages internal service level agreements and ensures external service level agreements with vendors are met.
Assists the director in the development of the budget and develops project cost estimates for division and/or facilities.
Creates an environment that encourages information sharing, team-based resolutions, cross-training, and process improvement within the area and across organizational boundaries.
Interfaces with outside organizations and special interest groups.
Implements, monitors, and supports network and security environment for all centralized division and facility equipment.
Provides operational application transport support.
Ensures that service resources are assigned for the timely resolution of problems related to circuits, switches, and overall network performance.
Supports the ongoing maintenance of network and security devices by ensuring (1) up-to-date software releases, (2) maintenance of configurations, (3) maintenance of DR plan and testing.
Maintains and supports division and facility level server and storage area network environments.
Provides 24x7 on-call support in troubleshooting, coordinating, escalating to ensure the recovery of failed components or equipment.
Develops and maintains procedures for equipment installation and configuration support.
Provides innovative ideas and approaches that improve availability of HCA systems.
Coordinates the sharing of best practice models, and policies & procedures related to server administration.
Participates in activities to improve departmental and organizational performance.
Works closely with RDC staff to support division systems or equipment physically located at the RDC.
Establishes and maintains relationships with outside vendors of IT&S products, professional organizations, contract employees, co-ops, external auditors, and consultants.
Participates in the development of corporate and division-level standards, policies, and procedures; ensures support of standards, policies, and procedures at the division level.
Maintains and protects confidentiality with regard to all aspects of patient care.
Adheres to Code of Conduct and Mission & Value Statement.
Performs other duties as assigned.

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.