Manager of Merchandise Operations

Saks•Charlotte, NC

17h•Onsite

About The Position

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. As a Manager of Retail Performance and Store Operations, you are responsible for driving operational performance to maximize sales and profitability in their store. You lead execution of the Operational Excellence strategy focusing on efficiency, productivity and profitability while enhancing the customer experience to improve sales performance. In this role, you report to the Sr. Manager, Retail Performance and Store Operations and work in a Neiman Marcus store location.

Requirements

3+ years of relevant experience
Proven track record achieving business results
History of leading, motivating, and coaching teams to achieve objectives
Advanced business acumen and analytical skills
Excellent oral and written communication skills
Strong attention to detail
"Win together" mentality
Basic proficiency with MS Office Product Suite
Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Nice To Haves

luxury retail fashion experience preferred
4-year degree preferred
advanced proficiency with MS Office Product Suite

Responsibilities

Executes to compliance of all SOP / directives for Operations, Loss Prevention, Finance, Accounting and any other function.
Oversees execution of daily store operations tasks, including: Merchandise handling, transfers, pricing, and processing of inbound / outbound freight
Timely fulfillment, packing and shipping of online and store customer orders
Inventory control and accuracy processes
Training, implementing, and sustaining of process optimization standards
In partnership with Sr. RPSO Manager, manages support team labor, scheduling, and staffing
Flexes resources, processes, and priorities to maximize operational efficiency and customer experience
Maintains stockroom organization standards and supports salesfloor replenishment
Collaborates with Sales Managers and Visual to give associate direction on merchandising and sale set up/signage, ensuring standards are followed.
Partners with Brand Experience, Visual and Sales Leaders on the set up / take down of the in-store events and activations.
Manages performance of direct team, trains and coaches on all operational procedures, processes and associate productivity
Other duties as assigned