Manager of Medical Device Engineering - Failure Analysis

Dexcom•San Diego, CA

About The Position

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health. We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us. Meet the team: The Advanced Research and Technology team focuses on evaluating and establishing the feasibility of next generation biosensor products and technologies for Dexcom. This role will lead a team focused on Clinical evaluations of next generation technologies and supporting the characterization of devices used in Clinical and Pre-Clinical studies. This is a people management role that requires ability to hire, grow, and coach top engineering talent with varying engineering and/or science backgrounds. This role requires the individual to be a strategic thinker with an ability to deliver out-of-box solutions. Where you come in: You will lead and manage a diverse engineering team to support and/or lead device characterization efforts of Clinical and Pre-Clinical study devices. Additionally, support Clinical study evaluations of new technologies. You will coach and develop talent through mentorship, training, and constructive feedback to increase the knowledge and the ability of the team. You will lead and coach cross-functional teams through failure mode analysis, root cause investigation, and problem solving to drive the understanding of in vivo device failures. You will establish and track metrics for device issues across studies and programs to better determine frequency and root causes and/or critical parameters increasing/decreasing failures. You will work cross-functionally with other departments and outside vendors to build effective working relationships; negotiate to build broad-based support and/or persuade others to influence important outcomes. You will evaluate and drive development of new test methods and analytical techniques for use in root cause investigations. You will work with project and Analysis teams to develop analysis methods and determine appropriate metrics to assess the product. You will develop and maintain project timelines and provide updates and feedback to project leadership.

Requirements

Proven leadership skills with an ability to work with minimal supervision, inspire team members, and a track record of leading successful project or functional teams
Considerable experience using failure analysis, root cause investigation methods and proven ability to utilize structured problem-solving methodologies
Ability to function in a fast-paced environment, prioritize multiple projects under tight deadlines and flexibility to change course based on business needs
Excellent interpersonal and communication skills with demonstrated ability to coordinate and prioritize activities to meet project objectives on time.
Experience with assay/test method development, experimental design, statistics, DOE techniques, data analysis methods and software (JMP or MATLAB preferred)
Adept at data analysis methods and analysis software, with the ability to construct appropriately powered and creatively designed experiments to solve complex problems.
Effective technical writing skills, including ability to write protocols, design of experiments (DOEs) and other technical reports and documents.
Highly organized and detail-oriented with a strong analytical and broad engineering mindset.
Bachelor’s degree, or preferably higher degree, in Chemical Engineering, Materials Science and Engineering, Biomedical Engineering, Bioengineering, Chemistry, Mechanical Engineering or related field with significant experience in biotech, pharmaceutical, or medical device industry.
Typically requires a Bachelor’s degree in a technical discipline with 8-12 years of industry experience.
2-5 years of previous management or lead experience.

Responsibilities

Lead and manage a diverse engineering team to support and/or lead device characterization efforts of Clinical and Pre-Clinical study devices.
Support Clinical study evaluations of new technologies.
Coach and develop talent through mentorship, training, and constructive feedback to increase the knowledge and the ability of the team.
Lead and coach cross-functional teams through failure mode analysis, root cause investigation, and problem solving to drive the understanding of in vivo device failures.
Establish and track metrics for device issues across studies and programs to better determine frequency and root causes and/or critical parameters increasing/decreasing failures.
Work cross-functionally with other departments and outside vendors to build effective working relationships; negotiate to build broad-based support and/or persuade others to influence important outcomes.
Evaluate and drive development of new test methods and analytical techniques for use in root cause investigations.
Work with project and Analysis teams to develop analysis methods and determine appropriate metrics to assess the product.
Develop and maintain project timelines and provide updates and feedback to project leadership.

Benefits

A front row seat to life changing CGM technology.
Learn about our brave #dexcomwarriors community.
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

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