Manager of Library and Technology Services

Texas A&M University System•Commerce, TX

56d

About The Position

The Manager of Library and Technology Services at East Texas A&M University (ETAMU) is responsible for providing leadership and management for a suite of essential library and technology services. As a proud member of the third-largest institution in The Texas A&M University System, ETAMU fosters a strong professional environment that supports career growth and academic excellence. ETAMU is a fast-growing public university with a strong reputation for academic excellence, research innovation, and student success. With over 140+ degree programs, a 20:1 student-to-faculty ratio, and nationally ranked online and graduate programs, ETAMU is committed to transforming lives through quality education. Our employees benefit from a collaborative community, cutting-edge research opportunities, and outstanding resources.

Requirements

Bachelor’s degree.
Five years of progressively responsible supervisory/management experience in an academic library (access and user services, reference, etc.).
Proficiency with Microsoft Office.
Excellent analytical, verbal and written communication skills.
Ability to: Multi-task and work well as part of a team.
Ability to work in a rapidly changing environment with shifting priorities.
Ability to work cooperatively across departments, building partnerships that contribute to a student-ready university.
Ability to work beyond normal office hours (evenings, nights, and weekends) as needed.
Ability to move medium weight boxes, books, heavy book truck or similar items.
Ability to handle material which can contain dust or microscopic mold spores.

Nice To Haves

Master’s degree in a related field.
Six or more years of experience working in an academic library.
Experience with Ex Libris Alma Library Management System, Springshare, OCLC Worldshare/Tipasa.
Knowledge of copyright and open educational resources (OER).

Responsibilities

Provides leadership and forward-thinking vision for library and technology services, including resource sharing, technology lending, media, circulation, service desk operations, print collection maintenance, course and textbook reserves, copy and print services, reciprocal borrowing, user fees, building and emergency management operations, opening/closing, staff development, and learning and technology spaces.
Establishes and communicates service expectations, standards, priorities, and staff training and development plans.
Leads and develops initiatives that facilitate the effective use of library services, technology, and spaces.
Performs access services related functions within the integrated library system and other library platforms.
Coordinates service desk daily operations, ensuring appropriate staff coverage for operating hours.
Leads the development, implementation, updating and communication of department policies and procedures.
Develops innovative solutions for resource sharing services.
Coordinates the hiring, supervision, mentorship, training, and management of student employees and graduate assistants.
Develops assessment strategies and compiles and analyzes statistics to inform continuous service improvements.
Designs and implements innovative library programming to engage the academic community.
Ensures accurate and timely updates to physical and digital signage and the website for library hours and service information.
Participates in strategic planning initiatives.
Evaluates and implements emerging technologies to improve access and user experience.
Performs other duties as assigned.

Benefits

Employee tuition assistance for master’s and doctoral programs.
Comprehensive benefits package including health, dental, vision, life, and long-term disability insurance.
ETAMU contributes to employee health and basic life insurance premiums.
12-15 days of annual paid holidays, plus up to eight hours of paid sick leave and vacation each month.
Automatic enrollment in the Teacher Retirement System of Texas (TRS), with optional additional retirement plans (ORP).
Physical wellness program and wellness release time for eligible employees.
Access to cutting-edge research opportunities at a designated R2 Research Institution.
Academic Excellence: ETAMU is ranked among the top 30% in five online degree programs and offers national recognized academic programs.
Over 140 degree programs, including nationally ranked online and graduate options.
First accredited institution to offer a competency-based bachelor’s degree in criminal justice.
Distance education offerings in Corsicana, Dallas, Frisco, McKinney, Mesquite, Bryan, and online.
Work in advanced facilities such as the 113,470-square-foot Nursing and Health Sciences Building, featuring a state-of-the-art simulation hospital and a 1,300-acre agricultural research farm.
Engage with over 95 student organizations and 14 NCAA Division I athletic teams, contributing to a thriving campus community.
Enjoy the benefits of working in rapidly growing regions, with abundant career opportunities at six locations across Dallas and Northeast Texas.