Manager of IT Operations

LayerZero Power Systems-posted 13 days ago
Full-time • Manager
Onsite • Aurora, OH
251-500 employees
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Oversee the daily management of LayerZero’s IT environment, ensuring systems run efficiently, securely, and in alignment with business needs. This role requires a hands-on leader who can balance technical expertise with operational oversight, while building scalable processes and supporting a high-performing team.

  • Manage day-to-day IT operations, including servers, networks, cloud platforms, and end-user support.
  • Ensure system uptime, performance, and reliability across all business units.
  • Oversee incident response, troubleshooting, and root cause analysis.
  • Lead and mentor IT staff, fostering professional growth and accountability.
  • Coordinate workload, priorities, and schedules to meet service-level expectations.
  • Build a culture of collaboration and continuous improvement.
  • Develop and enforce IT policies, procedures, and standards.
  • Implement monitoring tools and dashboards to track performance and risks.
  • Drive automation and efficiency in IT workflows.
  • Partner with security teams to ensure compliance with industry standards and regulations.
  • Oversee patch management, access controls, and data protection practices.
  • Support audits and risk assessments.
  • Provide regular updates to leadership on IT performance, risks, and opportunities.
  • Align IT operations with business priorities and growth initiatives.
  • Contribute to long-term planning for infrastructure scalability and resilience.
  • Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 5+ years of IT operations experience, with at least 2 years in a leadership role.
  • Strong knowledge of network administration, cloud services, and enterprise systems.
  • Experience with ITIL practices, service desk management, and vendor coordination.
  • Excellent communication and problem-solving skills.
  • Proven ability to lead teams and manage complex technical environments.
  • Competitive pay with performance incentives
  • 100% company-paid medical, dental, and vision
  • 401(k) with company match
  • 3 weeks PTO, 8 paid holidays, and 2 floating holidays
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