Manager of Information Governance

NiSource

About The Position

The Manager Information Governance leads the management of NiSource's Records & Information Management (“RIM”) Program, electronic discovery (“e-Discovery”), and Legal Holds functions. Job functions include directing strategy, design, development, implementation, modernization, maintenance and enforcement of these enterprise programs. The Manager is responsible for setting and maintaining accountability, goals and objectives while providing expertise in the management of information, records and legal holds, including considerations for compliance, electronic and physical information risk, legal and regulatory issues, privacy, industry best practices, and the implementation of efficient processes for timely access, retrieval and disposal of information compliant with policy. The Manager, in close partnership with NiSource's Data Governance, IT, Cyber Security, and other key stakeholders, supports the digital transformation of records and information at NiSource, driving efficiencies, automation, digitization, and leveraging the adoption of modern technology to create efficiencies, enhance compliance and mitigate risk. The Manager is responsible for program policies, retention schedules, and procedures to champion advanced information lifecycle management, optimizing retention, access, and defensible disposition of records and information. By fostering a culture of compliance and continuous improvement through targeted training, change management, and stakeholder engagement, the Manager ensures both the records and e-Discovery functions remain agile and resilient, forging a pathway to a digital future while meeting governance, compliance, and regulatory oversight needs on a daily basis.

Requirements

Bachelor's Degree, preferably in business, legal, or related fields
Experience acquired through practical experience or continuing education/certification
At least 7 years of experience in one or more of the following: management, supervisory, and/ or business experience
Highly self-motivated with strong business, analytical and organizational abilities; able to work independently, collaborate effectively and lead others
Excellent verbal and writing communication skills / Skilled in writing, presenting and thought leadership
Adept at working with professionals at all organizational levels
Demonstrates integrity, maintains confidentiality, and exhibits excellent decision-making ability and initiative
Ability to manage multiple projects simultaneously along with high delegation and clear expectations to the team
Willingness to travel as needed, including periodic overnight stay and overtime
Proficient with office technologies including Microsoft 365, content and legal hold management systems, file analytics tools, and other relevant technologies, with a demonstrated ability to stay current with technology trends and adapt to industry changes
Authorized to work in the United States without requiring sponsorship

Nice To Haves

1-3 years records and information management/information governance or Legal Hold/e-Discovery experience, preferably in the utilities industry.
As a public utility, NiSource is required to provide continuous service to customers at all times. To ensure we fulfill that obligation, employees may be required to work outside their normal work hours and perform tasks outside of their normal responsibilities in support of emergency operations.