Manager of GTM Enablement Coaching & Rep Readiness

BILL•San Jose, CA

About The Position

We are looking for a people manager to lead our Go To Market Enablement Coaching & Field Readiness team. The Coaching & Field Readiness Manager will be responsible for owning our GTM Onboarding program from start to finish as well as our Enablement Sales and Post-sales Coaching function. This role will be focused on designing and delivering programming, content, and training that enables our Revenue floor to effectively onboarding new Revenue reps, sell, drive adoption, and retain clients.

Requirements

Proven experience building and implementing rep & leadership development content in a client-facing instructional design role
Scaling programs, you have built into the future while delivering a great experience to your audience
Relationship builder; collaborates effectively with cross-functional teams
Agile and flexible; able to pivot quickly and adapt to changing environments
Excellent written and verbal communication skills: public speaking, classroom facilitation, storytelling, process documentation, translating technical concepts to non-technical audiences, skillfully using web conference technology and internal messaging tools
Ability to prioritize competing requests from multiple stakeholders to maximize business impact
1:1 and small group sales coaching
Certified in one or more sales methodologies
Strong project management and organizational skills
Knowledge of Financial Technology software, major players in the market, and how financial technology improves business operations
Demonstrated ability to design creative and effective Sales collateral, including: presentations, one-pagers, infographics, LMS courses, asynchronous video, etc.
Sales tool administration: Gong, Articulate, Seismic, Docebo, Outreach, LinkedIn Sales Navigator, Gainsight
3-5+ years of experience in Enablement, Learning & Development, or Sales Coaching within the Financial Technology industry or related industry
2+ years in B2B Sales (Account Executive or similar closing role)

Nice To Haves

Preferred: prior closing experience in a Sales role
Technology used: Articulate/Rise 360, Asana, Canva, Confluence/Wiki, Docebo, Gong, Google Suite, Outreach, Salesforce, Seismic, Slack, Zoom

Responsibilities

Hiring and managing a team of GTM Enablement specialists that work with teams ranging from pre-sales to post-sales
Own the new hire onboarding program from start to finish, serving as the point person for onboarding enablement projects
Partner with key stakeholders in Revenue Leadership, Revenue Operations, Recruiting, and HR to create a streamlined onboarding program and continued Revenue coaching program
Build and track new hire progress through ramping milestones, assessments, and certifications to ensure new hires are meeting benchmarks
Develop metrics and processes that allow continuous improvement and development of the GTM Coaching & Readiness program
Coaches Revenue team members on our Sales Methodology and best practices for effective sales techniques; utilizes conversational analytics tools to uncover trends in customer conversations and partners with Revenue Managers to refine our conversations with customers
Coaches Enablement team members to facilitate engaging training sessions in a live, hybrid, or remote environment
Designs and delivers impactful learning programs focused on core sales skills that scale to a large audience.
Solicits ongoing feedback from cross-functional partners and revenue leaders in order to drive improvements to Coaching & Readiness programs and internal processes
Collaborates with cross-functional partners such as Marketing, Strategy, and Revenue Operations to ensure all training materials reflect the latest sales & post-sales initiatives; provides proactive recommendations on new customer marketing materials or competitive intel materials required for the Revenue team.
Partners with peers, such as the Sr. Sales Enablement Manager - Product Pillars and the Sr. Sales Enablement Manager - Tools & Systems Pillar, to develop and maintain content within Seismic and company newsletter.
Evaluates the impact of their enablement programs using the Kirkpatrick Model and proactively identifies areas for improvement.
Creates eLearning material in Articulate 360 and Docebo LMS
Contributes to other ad hoc enablement team projects and programs as need