Manager of Finance Operations

AvidXchange, Inc.•Charlotte, NC

1d•Hybrid

About The Position

The Manager of Finance Operations owns the engine of finance and accounting operations and serves as the architect of scalable financial workflows. This role designs data-driven performance frameworks, optimizes case and process management, and drives automation across AR, AP, procurement, and cash application. Partnering cross-functionally, the Manager of Finance Operations brings structure, visibility, and continuous improvement to financial operations while leading teams and strengthening operational performance.

Requirements

Bachelor’s degree in Finance, Accounting, Business, Data Analytics, or a related field.
5–8+ years of experience in financial operations, accounting, analytics, or process improvement.
Proven experience designing and managing KPI frameworks, dashboards, and performance reporting.
Strong analytical skills with the ability to interpret complex data and translate insights into operational decisions.
Advanced Excel skills, including data analysis, modeling, and reporting.
Hands-on experience with Workday and Salesforce in financial, billing, case management, or operational workflows.
Experience using data to drive process improvement, automation, and scalable operational design.
Ability to manage complex workflows across multiple teams and stakeholders.
Experience leading operational initiatives and influencing cross-functional partners.

Nice To Haves

Experience with business intelligence or data visualization tools (e.g., Power BI, Tableau, Looker, or similar).
Experience with finance transformation, system implementations, or automation initiatives.
Preferred experience working with global or distributed operations teams.

Responsibilities

Own and optimize day-to-day financial operations across AR, Collections, AP, and Procurement.
Design and own the operating model for finance workflows, metrics, and case management.
Build and monitor KPI frameworks (DSO, aging, backlog, cycle time, resolution rates, SLAs).
Translate data into clear priorities, insights, and action plans.
Lead case intake, triage, assignment, and capacity management across teams.
Identify bottlenecks and systemic issues using case and performance data.
Drive continuous improvement through automation, process redesign, and system enhancements.
Automate and enhance the cash application process to improve accuracy, speed, and scalability.
Manage and develop a global delivery team supporting cash application and operational workflows.
Partner with various teams across the business to scale and standardize processes.
Set direction, priorities, and accountability for team members.
Deliver operational insights to finance leadership and support close activities.

Benefits

18 days PTO
11 Holidays (8 company recognized & 3 floating holidays)
16 hours per year of paid Volunteer Time Off (VTO)
Competitive Healthcare
High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
100% AvidXchange paid Dental Base Plan Coverage
100% AvidXchange paid Life Insurance
100% AvidXchange paid Long-Term Disability
100% AvidXchange paid Short-Term Disability
Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
Parental Leave: 8 weeks 100% paid by AvidXchange
Discounts on Pet, Home, and Auto insurance
WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
Onsite gym fitness center, yoga studio, and basketball court
Tuition Reimbursement up to the federal maximum of $5,250
Hybrid Workplace Flexibility
Free parking