Manager of Facilities

Paragon Star•Lees Summit, MO

11d•$75,000 - $85,000

About The Position

The Manager of Facility Operations & Recreation Activities will lead complex facility operations and will be held accountable to deliver on operational, logistical, facility procurement and staff development priorities for the Paragon Star Sports Complex. Responsibilities include but are not limited to: Facility Development & Operations, Maintenance, Customer Experience, Safety and Staff Management. Weeknight and weekend work are required.

Requirements

Experience managing staff and budgets.
Experience with equipment/materials bidding and procurement practices.
Experience managing multiple projects, locations, and direct reports simultaneously. Thrives in a fast-paced environment, takes initiative, is extremely organized and self-motivated. Has strong instincts on when to delegate and when to implement projects/tasks.
Experience building and managing large, complex projects/teams.
Experience with computer software and a working knowledge of applications.
Ability to manage a project(s) from inception to completion while achieving pre-determined goals.
Excellent interpersonal skills and the ability to work collaboratively in a team environment.
Excellent problem-solving skills.
Excellent oral/written communication, analytical and interpersonal skills to effectively work with all levels within the organization in addition to clients, partners, volunteers, and vendors.
Strong critical thinking skills.
Flexibility and ability to adjust to a variety of methods and approaches to achieve desired outcomes.
Ability to develop creative solutions to complex issues.

Responsibilities

Manage day-to-day sports complex facility operations which include maintenance, groundskeeping/landscaping, event preparation & setup, housekeeping, security and contract services.
Work with team members and Executive management on all projects and other duties as assigned.
Assist with events to set up facilities, maintain budgets, negotiate vendor contracts and fee negotiations.
Design and maintain a service model and Standard Operating Procedures for the Complex.
Create and manage staff work schedules and job assignments.
Develop and maintain safety and associate manuals.
Manage pre-event and day-of-event staff to ensure seamless execution (alongside Event Directors).
Provide day-to-day department management, delegation, and oversight.
Clearly and consistently communicate between team members to create goals, priorities and training plans.
Participate in facility enhancement discussions, and provide support if needed for future complex build-out phases.
Participate in the design and development of the future Maintenance, Recreation Zone and Trailhead facilities.
Design customer safety protocols through implementation of weather, safety and emergency policies.