Manager of Correspondent Lending Operations

First National Bank (FNB Corp.)•Hermitage, PA

61d•Onsite

About The Position

This position is primarily responsible for the Correspondent Mortgage Production, Systems, Compliance, Salability and Operations areas. The incumbent oversees employees within these departments and is ultimately responsible for the services and profitability provided. Manage up to One billion dollars in new loans purchased through the Correspondent Lending channel. Oversight of loan processing, commitment lock desk, non-delegated underwriting, loan funding, and post-closing review.

Requirements

BA or BS
10 years of job related experience
Excellent organizational, analytical and interpersonal skills
Excellent communication skills, both written and verbal
Detail-oriented
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Basic Level
MS PowerPoint - Basic Level
Knowledge to explain trends, budgeting and staffing models and to use software such as Mortgage Bot, Uni-Form and Genesis

Responsibilities

Monitors industry practices with regards to government regulations and investor salability guidelines. Monitors third-party origination (TPO) client performance through reporting mechanisms. Manages TPO channel and QC performance, initiates management responses, and provides feedback.
Develops programs and products within the boundaries set by the corporation and secondary markets. Reviews programs continuously for changes that effect new guidelines and salability review Quality Control findings to ensure quality is being performed.
Develop maintain a TPO platform specifically for wholesale clients to monitor pipeline, loan progress, rate lock status and condition satisfaction. Assign each correspondent personnel access rights based on individual responsibilities to FNB's mortgage platform.
Develops and maintains correspondent product guide, policies and procedures and updates as necessary to regulatory and industry guidelines. Develops and maintains audit checklists for secondary salability and implements and coaches staff and correspondent lending partners to revisions. Develops and builds reports for performance monitoring and scheduling.
Works closely with the Correspondent Lending Manager, Underwriting, Compliance, and Risk to ensure policies and procedures are developed in compliance with the corporation and regulatory guidelines.
Services as an internal sales representative to provide excellent customer service to TPO clients fielding a variety of customer inquiries from program guidelines, pricing, loan scenario questions and procedural questions.
Hires, coaches, instructs, and evaluates Correspondent Lending team and works closely with team members. Coaches team on new revisions to procedures and loan salability changes.
Assists the Correspondent Lending Manager with business development and approval of TPO clients. Prepare and present to the Correspondent Approval Committee comprehensive reviews of new clients including background checks, business practices, and financial analysis. Existing client monitoring with volume, QC, and delinquency performance metrics.
Communicate with Committee of any major changes.
Works closely with the Correspondent Lending Manager in client service, training, and marketing. Schedule training webinars with new and existing clients. Review any trends in QC reviews with clients. Ensure all loans are meeting salability in the secondary markets.
Contribute to continuous improvement of the department: Create and maintain pricing engine to increase accuracy and profitability with correspondent lending pricing. Explore technology options to streamline procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.