GENERAL DESCRIPTION: The Manager of Center Operations oversees the planning, daily operations, and evaluation of assigned Head Start centers. This role ensures compliance with program standards and supports high-quality educational programming. The Manager directly supervises Center Managers, Site Supervisors/Lead Teachers, and Education Specialists, integrating operational leadership with educational excellence. Key Responsibilities: Leadership & Supervision Supervise and support Center Managers, Site Supervisors/Lead Teachers, and Education Specialists across assigned locations. Develop professional development plans and conduct performance reviews for direct reports. Coordinate recruitment, onboarding, and training of center-based staff. Foster a collaborative and mission-driven work environment. Educational Oversight Ensure fidelity in curriculum implementation and adherence to Head Start Start Performance Standards and other regulatory guidelines. Support Education Specialists and Center Managers in analyzing child assessment data to inform instruction and improve learning outcomes. Evaluate classroom environments using tools such as CLASS, ECERS, and applicable assessments. Coaching & Training Collaborate with the Education Specialists to plan and facilitate training for center staff. Monitor and support in-class coaching efforts, providing feedback and ensuring consistency across sites. Conduct regular site visits and observations to assess coaching quality and classroom practices. Operational Management Oversee center operations in the absence of Center Managers. Ensure timely and accurate reporting in Child Plus and other systems. Monitor budgets and take corrective action on variances. Address parent and community concerns in collaboration with HR and Regional Director. Collaboration & Communication Work closely with the Regional Director of Head Start and Management Team to align goals and strategies. Represent ECS4Kids programs to families, community partners, and stakeholders. Maintain timely and professional communication, including a 24-hour response time during business hours. (These job functions are not to be construed as a complete statement of duties. Employees will be required to perform other related duties as required.)
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Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees