Manager of Adult Services

LIGHTHOUSE WORKS INC•Orlando, FL

3d•$75,000 - $80,000

About The Position

Make a meaningful impact. Lead a team that changes lives. At Lighthouse Central Florida, we empower individuals with visual impairments to live independently and confidently. We’re seeking a Manager of Adult Services to lead and grow our adult rehabilitation programs across Central Florida. This position will be a member of the Program Leadership Team, fostering and developing a collaborative team environment that focuses resources on each client’s ability to achieve their programmatic goals. Responsibilities include leadership, team building/supervision, direct service, program development, quality and improvement, and resource management.

Requirements

Bachelor’s degree (Master’s preferred) in a related field
2+ years’ experience working with individuals with visual impairments (or other disabilities)
Strong leadership, team-building, and program management skills
Passion for mission-driven work and improving lives
Bachelor’s Degree required, with an emphasis in visual disabilities, or related field; Master's Degree preferred.
2 + of experience working with individuals with visual impairments (or other disabilities)
Intermediate knowledge of database applications
Possess excellent internal and external customer service skills
Ability to triage for service delivery
Possess knowledge of community and blindness resources
Ability to interpret eye reports to determine eligibility for services
Possess a working knowledge of MS Word, Excel, Internet, and Outlook
Possess an ability to utilize the database for client demographics, case documentation, and report generation
Possess effective organizational and time management skills with attention to detail
Ability to establish and maintain effective working relationships with co-workers, management, business professionals, civic organizations, private corporations, and the general public
Ability to project a positive, compassionate image to the public
Maintain required certification and/or license
Must pass Level II background check
Possess or be able to utilize reliable transportation
Eligible to work in the United States

Nice To Haves

CRC, COMS, CVRT, CATIS, CLVT, or related

Responsibilities

Lead, coach, and develop a multidisciplinary team delivering vision rehabilitation services
Oversee adult programs, ensuring high-quality, efficient, and impactful service delivery
Drive program improvements, innovation, and growth aligned with community needs
Manage program performance, reporting, and budgets
Collaborate across teams and with external partners to expand services and impact
Provide direct client support and assessments as needed