Manager - OC Patient Access
About The Position
Welcome to a medical center where you're the center of attention. Overlake Medical Center Clinics has a new opportunity for a Manager of Patient Access to lead, and grow, our centralized teams! The Manager of Patient Access manages the outpatient call center scheduling and referrals. Actively ensures collaborative relationships with leaders, providers, and other stakeholders across the organization to manage departmental performance and results. The Manager analyzes data and assesses processes, continually looking for operational efficiencies and improvement opportunities related to quality, patient satisfaction, revenue, and staff productivity. Responsible for workflow development, goal setting, monitoring team and individual performance and setting action plans for all areas of responsibility. Salaried /Exempt Monday - Friday
Requirements
- Bachelor’s degree required.
- Two years’ leadership experience in a similar position within a healthcare system, physician practice, or related field is required.
Responsibilities
- Manages the outpatient call center scheduling and referrals.
- Actively ensures collaborative relationships with leaders, providers, and other stakeholders across the organization to manage departmental performance and results.
- Analyzes data and assesses processes, continually looking for operational efficiencies and improvement opportunities related to quality, patient satisfaction, revenue, and staff productivity.
- Responsible for workflow development, goal setting, monitoring team and individual performance and setting action plans for all areas of responsibility.
Benefits
- Medical insurance premiums as low as $0 per month.
- Many Overlake services covered at 100%.
- Tuition reimbursement up to $10,000 per year.
- Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting.
- Pre-tax and Roth after tax retirement savings plans.
- An expanded Employee Assistance Program.
- A caregiver support program to help with everything from childcare to eldercare.
- Free parking and Orca transit passes.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees
