Manager, Nursing - Periop, Full Time

University of Miami•Miami, FL

15d•Onsite

About The Position

The Periop Nurse Manager will be responsible for: Daily clinical operations of the assigned nursing unit(s). Assures coordination of patient care through evidence based standards, regulatory requirements, and organizational policies. Assures compliance with all clinical safety standards. Promotes professional practice models that encourage staff collaboration, teamwork, shared governance, committee participation, and organizational involvement. Utilizes data to facilitate excellent customer satisfaction. Manages unit(s) according to approved yearly budget and utilizes data to justify any appropriate variances. Enforces professional staff behaviors that facilitate positive relationships among colleagues, physicians, administration, and other hospital personnel.

Requirements

Requires current/valid Florida nursing license, CPR, ACLS provider card.
Accredited school of nursing; BSN required.
Previous management experience or leadership position in nursing field.
Experience in an academic center or large complex facility.
Strong interpersonal communication skills.
Proven track record of building relationships with physicians, direct reports and key staff members throughout the hospital
Excellent English verbal/written skills are necessary.
Moderate to advance computer literacy and skills

Nice To Haves

CNOR preferred.

Responsibilities

Responsible for the management of the daily operation of patient care, compliance with nursing standards of practice, patient satisfaction, and clinical performance improvement.
Responsible for patient flow throughout designated clinical areas.
Identifies patient flow barriers both internal and external to the clinical operation, and provides and/or implements improvement solutions.
Responsible for assuring patient care is delivered in alignment with hospital mission, vision, and nursing department goals and objectives.
Responsible for insuring unit(s) is adequately staffed and personnel are appropriately trained for their given assignments in order to provide safe, quality care.
Responsible for assuring staff compliance with mandatory education, licensure requirements, continuing education, and applicable certifications and professional practice standards.
Responsible for the utilization and maintenance of appropriate nursing care plans and assessment standards.
Responsible for assuring unit(s) is prepared for Joint Commission surveys and inspections from regulatory agencies.
Responsible for the collection of data (chart audits) to ensure performance improvement and optimal customer service standards.
Provides timely reports as requested.
Coordinates with superiors and Human Resource department the management of personnel to include recruitment, retention, employee incentive and evaluation, and disciplinary actions.
Provides insight on unit operations to nursing leadership to assist in the development of strategic planning and departmental expansion.
Assists with the development/revision and review of clinical policies and procedures.
Assists with annual staff performance appraisals.
Ensures staff adheres to UHEALTH Standards of Behavior.
Rounds with staff for service recovery, as well as identify educational opportunities.
Ensure staff adheres to UHEALTH Standards of Behavior, AIDET and Telephone Etiquette.
Responsible over overall staff compliance with Pillar Goals.
Perform annual staff Performance Appraisals.
Assist with capital and operational budget planning and budgetary compliance.
Assist with timely and accurate data collection of patient volumes, unit expenses, unit revenue, performance improvement information, patient satisfaction, and other pertinent information that demonstrates the operations of the unit(s).
Assist with reconciling expense receipts with budget report to ensure accuracy.
Provides timely reports, as requested, on all data collected.
Maintains appropriate records of employee attendance, tardiness, and non-productive time such as sick and vacation time, administrative leave, and Leave of Absence.
Maintains records and systematic management of inventory such as biomedical equipment, capital equipment, supplies, and miscellaneous computer hardware.
Cognizant of monthly productivity reports and ensures salary expenses are maintained at or below budgeted.
Works with staff in decreasing incurred overtime via following Call-Off Policy.
Assures nursing staff assess patient and family educational needs.
Assures staff receives adequate education regarding a variety of disease processes, therapies, and new protocols.
Assures nursing staff is knowledgeable in arranging consults with other departments as appropriate to address patient changing needs and/or medical status.
Assists the staff to utilize and/or adapt teaching protocols to set goals for the individual patient/family teaching plan.
Rounds on patients/family/staff.
Assures staff deliver clear, understandable discharge instructions and follows-up on PCM via sporadic calls to patients.
Assures all staff receives a formal orientation plan and preceptor.
Evaluates effectiveness of the general and clinical orientation.
Assures completion of competency based assessment documentation.
Systematically and continuously evaluates staff learning needs utilizing competency-based criteria.
Assures all staff meets mandatory continuing education requirements, and yearly hospital based competencies.
Formally evaluates each staff member yearly.
Maintains documentation of job performance, personnel actions, and additional professional contributions to the unit and/or organization.
Assures cross-training to other departments is documented and accurate.
Maintains educational documentation requirements of the hospital.
Provides ongoing coaching to all staff with the goal of improving critical thinking and technical skills.
Schedules staff in-services applicable to work setting.
Works with staff at attaining certification.
Manages Pre-op, Intra-op, Post-op, and MOHS.
Assists in the development and implementation of performance improvement programs in compliance with JCAHO standards and other regulatory agencies.
Collects data to evaluate patient flow and trends.
Through data collections, identifies changing needs for internal processes, and implements change accordingly.
Collaborates with leadership for processes flow issues external to the nursing unit(s).
Identifies opportunities for improved unit efficiency, patient flow, and customer service.
Investigates clinical and practice variances and conducts follow-up action plans as appropriate.
Functions as an active, competent member of the facility’s Emergency Response Team, Performance Improvement team, Nursing Shared Governance Counsels, Nursing Leadership.
Demonstrates knowledge of the Quality Assurance/Performance Improvement program for the designated unit.
Coordinates unit PI program and submits reports in a timely manner.
Participates in shared governance and appropriate practice counsels.
Leads by example to provide service excellence by communicating in a cooperative, positive and professional manner.
Displays courtesy toward customers by application and role modeling of AIDET.
Meets customers’ expectation by listening, seeking solutions to potential and actual problems, and demonstrating sensitivity and awareness of others.
Follows through to ensure that established expectations are satisfied; keep customers informed of progress.
Works effectively and cooperatively in groups/teams to ensure quality patient care.
Maintains confidentiality of all clinical, financial, employee, information ensuring compliance with HIPAA regulations
Attends assigned meetings and demonstrates active participation.
Acts as role model and maintain professional demeanor at all times.
Develops and maintains clinical competency.
Demonstrates professional independence in the practice of nursing.
Consults internal experts when appropriate.
Maintains documentation of continuing education requirements.
Attends all mandatory in-services as directed
Participates in professional organizations
Seeks/accepts training to learn new skills and maintain current competencies.
Maintains and completes Personnel Development Record as per policy.
Maintains professional certifications/licensure in active status.
Practices within the guidelines as set forth by the Florida Board of Nursing and ensures the same of employees
Meets patients’ expectation by treating them with respect and dignity.
Follows through to ensure that established expectations are satisfied; keeps customers informed of progress.
Works effectively and cooperatively in groups/teams to ensure the delivery of efficient and effective patient care.
Communicates effectively with administrators, directors, managers, physicians and other members of the interdisciplinary team.
Demonstrates dependability/reliability by promptly reporting to work when scheduled.
Consults internal experts when appropriate.
Maintains documentation of the continuing education requirements.
Maintains CPR, ACLS and PALS provider card.
Attends all mandatory in-services as directed
Participates in professional organization.
Seeks/accepts training to learn new skills and maintain current competencies.
Maintains and completes Personnel Development Record as per policy.
Maintains professional certifications/licensure in active status.
Ensures that all UHEALTH Pillars are met, such as Press Ganey patient satisfaction survey: Likelihood to Recommend, First Case On Start time and turnover times.
Attends LDI as scheduled.