Manager, New Business

National Life Insurance Company•Addison, TX

15h•Hybrid

About The Position

Come join one of America’s fastest-growing insurance companies. Since 1848, National Life Group has aimed to keep our promises, providing families with stability in good times and in bad. Throughout that history, we have provided peace of mind to those families as they plan their futures. Our mission extends beyond the insurance and annuities policies that we offer. We strive to make the world a better place through our grants from our charitable foundation, paid volunteer time for our employees, environmentally sustainable and healthy workplaces, and events that promote the work of nonprofits in our own backyard. We foster a collaborative environment with opportunities for growth and encourage our associates to live our values: Do good. Be good. Make good. Operations Manager, Life New Business Position is located in Montpelier, Vermont, or Addison, Texas, with a relocation package offered. Please note that we do not offer visa sponsorship for this position. Company Summary Come join one of America’s fastest growing insurance companies with a stable history of 175 years. At National Life Group (“NLG”), we offer a flexible work environment with opportunity for growth. As a mission-driven business, our promises are as important as the products we sell. We encourage our associates to live our values: Do Good. Be Good. Make Good. Our mission extends beyond the insurance and annuities policies that we sell. Our cause is also to make the world a better place through grants from our charitable foundation, paid time for our employees to volunteer, environmentally sustainable and healthy work sites, and events that promote the work of nonprofits in our own backyard. We invite you to explore what we have to offer and to join our cause. Role Summary We are seeking a forward-thinking, high-impact leader to join our team as Manager of Life New Business. This role is a critical leadership position designed to develop and groom the next generation of people leaders within our department, providing deep exposure to operational strategy, performance leadership, and talent development. The Manager will oversee a team of Operations Leads that will support other Managers and Case Managers across multiple sites and Distribution channels. This role is highly cross-functional, requiring strong partnerships within the department—including Operations, Underwriting, Quality/Audit and Training—to drive an outstanding experience for our internal and external partners.

Requirements

Bachelor’s degree in a related field
5–10 years of leadership experience in the life and annuity industry preferred; solid understanding of distribution, marketing, and operations required
Strong Command Skills (Leadership)
Proven ability to build and develop high-performing teams and mentor future leaders
Demonstrated effectiveness in collaborative, cross-functional environments
Strong written and verbal communication skills
Ability to successfully pass a background check that may including fingerprinting

Responsibilities

Lead, mentor, and manage a cross-functional team across multiple sites to ensure efficient processing of Life New Business
Champion a high-performance culture with a focus on leadership development, actively coaching team members with potential to advance into management
Collaborate closely with internal teams across the department to streamline operations and enhance the end-to-end customer and agent experience
Support and coach team members on building effective, service-oriented relationships with our distribution partners
Model strong partner relationship skills and set expectations for professionalism, responsiveness, and trust-building in every external interaction
Work with team members to resolve complex partner issues, turning challenges into opportunities to strengthen our partnerships
Implement individual and team goals that align with broader departmental and organizational objectives
Coach a team of individuals who act as a key point of escalation for high-priority agent and customer inquiries, ensuring swift and accurate resolution
Model and uphold NLG values while promoting continuous learning, adaptability, and innovation
Responsible for collaboration across distribution and enterprise-wide teams