Manager, New Business Sales

CallRail•Atlanta, GA

2d•Hybrid

About The Position

We are seeking a Manager, New Business Sales to report to the VP of Sales or a designated senior Sales Leader. This leader will be responsible for executing the sales strategy for our net new customer teams, focusing on the Small to Medium Business (SMB) and Agency segments. This role is critical for driving accelerated growth by developing a high-performing team of Account Executives (AEs) dedicated to acquiring new business across our key verticals. The Manager will be deeply engaged in daily team management, including coaching, training, pipeline forecasting, and participating in key prospect meetings and negotiations to ensure the team consistently achieves quarterly and annual net-new revenue objectives.

Requirements

Experience: 3+ years of experience managing a sales team in a fast-paced, high-growth environment, preferably within a SaaS or technology company focused on new customer acquisition.
Track Record: Proven and substantial sales achievements in previous roles, demonstrating expertise in the sales process.
Coaching & Leadership: A passion for coaching and developing talent; excellent interpersonal, leadership, organizational, and communication skills.
Travel: Ability and willingness to travel approximately 10%.
Professional Skills: Demonstrates attention to detail, organization, clear written and oral communication, and the ability to be adaptable, professional, and motivated with a strong work ethic.
Technical Proficiency: Strong experience with Salesforce for pipeline management and forecasting.
Adaptability: Thrives in a fast-paced environment and challenging workload; performs effectively both individually and as a member of a team.
Education: BA/BS strongly preferred.

Responsibilities

Sales Strategy & Execution: Work closely with the senior Sales Leadership to continuously execute and evolve the new customer sales strategy to achieve quarterly and annual sales objectives for SMB and Agency segments.
Team Leadership & Development: Recruit, select, train, coach, and develop a high-impact team of Account Executives, focusing on skills development, product expertise, and sales process adherence.
Performance Management: Measure and monitor daily/weekly sales activities and key performance indicators (KPIs) to manage pipeline health, forecast accurately, and ensure the team meets quota targets.
Pipeline Acceleration: Actively participate in team members' demos, calls, and negotiations for opportunities to accelerate the sales cycle and improve closing rates.
Culture & Motivation: Motivate, inspire, and lead team members, driving excitement and awareness of our solutions and maintaining a positive, high-energy sales environment.
Process Improvement: Identify and resolve sales process bottlenecks and problems in a timely manner, looking for ways to improve quality and efficiency.
Collaboration: Interact effectively with all levels of management, particularly with Marketing, Revenue Operations, and other Sales teams, to ensure a smooth prospect experience.